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Pelajari Lebih Lanjut

Mozilla VPN

I have 3 laptops, one will not open in VPN. I uninstalled the program and reinstalled, same problem. I went into Properties,Compatibility, "Run compatibility troubleshooter", ticked "Run this program in compatibility mode for Windows 8", same problem.

Dave Fooks.

I have 3 laptops, one will not open in VPN. I uninstalled the program and reinstalled, same problem. I went into Properties,Compatibility, "Run compatibility troubleshooter", ticked "Run this program in compatibility mode for Windows 8", same problem. Dave Fooks.

Semua Balasan (1)

Hello!

Thank you for reaching out,

The Mozilla VPN is compatible with Windows 10 (64-bit only), Mac OS(10.15 and up), Android (version 6 and up), iOS (13.0 and up), and Linux (Ubuntu-only) devices.

The VPN does not currently work properly on Windows 8 devices. Our team is considering developing a Windows 7 and 8 client, but is currently prioritizing improving our current versions at this time.

If this doesn’t work for you can request a refund through the VPN app by following the steps found in the article below;

How do I request a refund for Mozilla VPN?