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inbox would not download or open and now all my inbox emails have disappeared

Thunderbird Installation and updates
Wayne Mery replied
charcoalbathroom
charcoalbathroom

Today 11/30/2020 my inbox would not download, trying to fix it, i tried to debug, and now all my emails in my inbox have disappeared. My sent and archived email are there, but none in my inbox.

Please help!

Today 11/30/2020 my inbox would not download, trying to fix it, i tried to debug, and now all my emails in my inbox have disappeared. My sent and archived email are there, but none in my inbox. Please help!

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Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/