Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

How do I sync the emails on one of our systems?

  • 3 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Zenos

CRUser
CRUser
more options

One of our systems was recently upgraded to the most recent version of Thunderbird. Now none of the emails are showing in any of the inboxes of any of the email accounts. Also, we do not have a record of any of the passwords for any of the email accounts.

One of our systems was recently upgraded to the most recent version of Thunderbird. Now none of the emails are showing in any of the inboxes of any of the email accounts. Also, we do not have a record of any of the passwords for any of the email accounts.

Semua Balasan (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

That sounds like an anti virus or firewall blocking access to the internet for Thunderbird. In that case all folders disappear from IMAP mail accounts because the server is "missing"

CRUser
CRUser Pemilik pertanyaan
more options

Thanks, Matt. So what do I do to find the "missing" server and get the emails back?

Zenos
Zenos
more options

Make sure your firewall or other security software permits Thunderbird to access the Internet.

A simple check is to restart the computer in its operating system's "safe mode with networking" mode, which will give you Internet connectivity but no firewall, antivirus etc.