Hi Jonathon. I understand how this could be frustrating. Let us know if the suggestion I've included below solves this problem for you. '''Suggestion''': Open Firefox and clear your cache(link below) Link: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#w_clear-the-cache Note: This could take several minutes or more depending on your system, due to the size of the folder in question, so give it some time to finish. Something to consider: [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#w_automatically-clear-the-cache Configure Firefox to automatically clear your cache on exit]

Use these links to create a new profile. Use this new profile '''as is. ''' Is the problem still there? http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible Type '''about:profiles'''<enter> in the address bar.