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When browsing to save files I just get a grey box

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FredMcD replied 11 tahun yang lalu
Kate-w
Kate-w

When I download and browse the location to save a file all I get is a grey box, there is no directory displayed for me to browse and save files.

I've refreshed mozilla, scanned the computer using Avast + Boot scan.

I've also tried uninstall and reinstall mozilla, nothing seems to fix this problem. I only get this using Mozilla.

Tried to attached an image but I can't browse to select it...

When I download and browse the location to save a file all I get is a grey box, there is no directory displayed for me to browse and save files. I've refreshed mozilla, scanned the computer using Avast + Boot scan. I've also tried uninstall and reinstall mozilla, nothing seems to fix this problem. I only get this using Mozilla. Tried to attached an image but I can't browse to select it...

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FredMcD
FredMcD

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

http://kb.mozillazine.org/Unable_to_save_or_download_files