Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Why might my emails have suddenly stopped synchronizing?

  • 1 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Gnospen

more options

I've used Thunderbird for a couple of years. Not made any recent changes yet suddenly it has stopped synchronizing properly with the online server. Online, I can see emails but on my pc local, I can't. Not just a 'slow, give it a few minutes' issue - things from a day ago are not showing.

I've used Thunderbird for a couple of years. Not made any recent changes yet suddenly it has stopped synchronizing properly with the online server. Online, I can see emails but on my pc local, I can't. Not just a 'slow, give it a few minutes' issue - things from a day ago are not showing.

Semua Balasan (1)

more options

Hi. We noticed that the troubleshooting information was missing from these questions. In order to better investigate this issue, we may need to request a little more non-personal information.

Please add the troubleshooting information to your post as well as the results of the following troubleshooting steps:

  • Finding the Troubleshooting information
  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • What is the Thunderbird version?
  • What operating system do you use (e.g. Windows 7)?
  • Do you use anti-virus and firewall software? What is the version?
  • Do you use Thunderbird add-ons?
  • Who is the email provider?
  • Who is the internet provider?
  • What is the exact error message?
  • What steps did you take right before this happened?

With this information we can better investigate and get a better idea of what may be causing the issue.

Please post back with this information and any other questions you might have.