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Flash freez and then crash, windows 7, 64 bit OS

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  • 8 kunjungan
  • Balasan terakhir oleh Samenize

I have had this problem since day one, for over two years. Flash on youtube and other sites freezes and crashes the flashplayer plugin if I dont continuously move my mouse around on top of the flash window. I have used this as an solution: clicked the taskbar or volume gauge so it stays on top of the firefox window and then the flash videos works just fine in the background since the computer focuses on the taskbar/ volume gauge which then is the main window.

I have of course tried the obvious solutions like updates, re installing etc. The problem level varies, probably due to different versions and so on, but got a lot worse lately probably due to the latest update to Firefox 33.0, before this, flash worked fine on Facebook and some other pages but now it is the same there as well as with youtube and similar pages. Also happens with only one tab open and only Firefox running.

Is there anyway to code/ trick Firefox to believe its in the background, is it something that could be done for new versions of Firefox? I dont want to disable all kinds of plugins, revert to older versions or those kinds of solutions.

I'm on the brink of switching to IE which works just fine, but I cant stand using it since I've always used Firefox.

This is my computer: http://www.cnet.com/products/acer-aspire-5750-6438-15-6-core-i5-2410m-windows-7-home-premium-64-bit-4-gb-ram-500-gb-hdd/specs/

Thanks! :)

I have had this problem since day one, for over two years. Flash on youtube and other sites freezes and crashes the flashplayer plugin if I dont continuously move my mouse around on top of the flash window. I have used this as an solution: clicked the taskbar or volume gauge so it stays on top of the firefox window and then the flash videos works just fine in the background since the computer focuses on the taskbar/ volume gauge which then is the main window. I have of course tried the obvious solutions like updates, re installing etc. The problem level varies, probably due to different versions and so on, but got a lot worse lately probably due to the latest update to Firefox 33.0, before this, flash worked fine on Facebook and some other pages but now it is the same there as well as with youtube and similar pages. Also happens with only one tab open and only Firefox running. Is there anyway to code/ trick Firefox to believe its in the background, is it something that could be done for new versions of Firefox? I dont want to disable all kinds of plugins, revert to older versions or those kinds of solutions. I'm on the brink of switching to IE which works just fine, but I cant stand using it since I've always used Firefox. This is my computer: http://www.cnet.com/products/acer-aspire-5750-6438-15-6-core-i5-2410m-windows-7-home-premium-64-bit-4-gb-ram-500-gb-hdd/specs/ Thanks! :)

Diperbarui oleh Samenize pada

Semua Balasan (4)

Several users reported having to move the mouse after the release of Firefox 32, but I don't think a specific culprit was identified. In some cases, scanning for and removing malware or unknown add-ons solved the problem. But I think you might have to do a little exploring/experimenting to see what works for you.

Plugins

Disable nonessential plugins; maybe disable everything except Shockwave Flash, Adobe Acrobat, and Silverlight to start. You can open the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. Then you can adjust the permissions setting to "Never Activate" for most plugins.

Extensions

In the left column, click Extensions. Actually, yours appear to be disabled already, or maybe you generated the list in Firefox's Safe Mode.

You may need to exit Firefox and start it up again before these changes take effect.

Any difference?

Thanks for the reply, but it does not help me nor does it answer my question.

As i have stated I have had this problem for well over 2 years which would be since around Firefox ver. 11 and I have done quite a lot of exploring and experimenting. I also tried now again to disable the suggested add ons / plugins / extensions. And yes they were already disabled. I have now gone to the extent to create an account here so I could post this question as a last hope before I'll change to another primary browser.

For a programmer I wouldn't believe it to be so hard to code the software to mimic the effect of what happens when I click the taskbar to make it the "main window" which makes the symptoms I'm experiencing with the flash feature go away. But of course I could be wrong.

English is not my first language neither is computer language / terms, so dont get caught up by poor terminology.

Thanks again!

I cannot answer this question: "Is there anyway to code/ trick Firefox to believe its in the background, is it something that could be done for new versions of Firefox?"

But it should not be necessary to do that. At the risk of repeating advice you have seen before, have you tried:

(1) Disabling hardware acceleration in Firefox: un-check the box here and restart Firefox:

"3-bar" menu button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"

(2) Disabling hardware acceleration in Flash: see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

(3) Disabling the protected mode feature of the Flash plugin. It has security benefits, but is not compatible with all systems for some reason. You can do this by creating or editing a settings file.

The following pages/posts provide different approaches for that:

You may need to exit and start Firefox up again before that takes effect.


Can you think of any software on your system that would be monitoring the active window for any reason, either sending it input or scraping its content?

No this does not solve my problem, if anything it has been getting worse. I haven't tried troubleshooting protected mode for flash player and nor will I do it, at least not in a while.

I'm gonna try the solution in the following link when I've got the time for it. Looks like a better answer to my question than I've got from here.

http://firefoxcrash.blogspot.no/2013/12/firefox-crashes-adobe-flash-player.html

But thanks anyway!