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I cannot open an email in "Search"

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  • 6 memiliki masalah ini
  • 3 kunjungan
  • Balasan terakhir oleh acctdiana

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I am unable to open an email after I have done a search for it. I type in the keyword or email address that I am searching for. This opens a separate tab. When I find what I am looking for, I double click on the email to open it but it won't open. I have also tried to open email as list and that does not work anymore either. This did not start until I changed from XP to Windows 7. Help!

I am unable to open an email after I have done a search for it. I type in the keyword or email address that I am searching for. This opens a separate tab. When I find what I am looking for, I double click on the email to open it but it won't open. I have also tried to open email as list and that does not work anymore either. This did not start until I changed from XP to Windows 7. Help!

Solusi terpilih

sounds like a corrupt index.

Help menu (alt+H) > troubleshooting information. Press the show folder button for your profile.

Close Thunderbird.

Delete the file global-messages-db.sqlite

Restart Thunderbird

Note the search will no find anything until the file you deleted regenerates and that could be hours.

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Semua Balasan (2)

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Solusi Terpilih

sounds like a corrupt index.

Help menu (alt+H) > troubleshooting information. Press the show folder button for your profile.

Close Thunderbird.

Delete the file global-messages-db.sqlite

Restart Thunderbird

Note the search will no find anything until the file you deleted regenerates and that could be hours.

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Thanks Matt! Works now!