Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

Learn More

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Mozilla Support doesn't save my Firefox Account email and password on the 'Logins & Passwords' page.

  • 5 válasz
  • 1 embernek van ilyen problémája
  • 1 megtekintés
  • Utolsó üzenet ettől: cor-el

more options

Mozilla Support doesn't save my Firefox Account (Mozilla Support) email and password on the 'Logins & Passwords' page. I don't like that. I know that the Firefox Account isn't the same thing as the 'Sign in to Firefox' account in the browser, which is good because I don't want to 'Sign in to Firefox'. But it bothers me that the browser is saving my Firefox Account (Mozilla Support) password and email somewhere that isn't the 'Logins & Passwords' page. Please fix/change this behavior.

Mozilla Support doesn't save my Firefox Account (Mozilla Support) email and password on the 'Logins & Passwords' page. I don't like that. I know that the Firefox Account isn't the same thing as the 'Sign in to Firefox' account in the browser, which is good because I don't want to 'Sign in to Firefox'. But it bothers me that the browser is saving my Firefox Account (Mozilla Support) password and email somewhere that isn't the 'Logins & Passwords' page. Please fix/change this behavior.

Módosította: gaveitatry,

Kiválasztott megoldás

The Mozilla Support website now works with your Firefox Account, rather than it's own login page. Therefore, the website that displays for the login page is actually accounts.firefox.com. Your login and password should be listed in the Logins & Passwords page under that website, not support.mozilla.org.

Hope this helps.

Válasz olvasása eredeti szövegkörnyezetben 👍 0

Összes válasz (5)

more options

Kiválasztott megoldás

The Mozilla Support website now works with your Firefox Account, rather than it's own login page. Therefore, the website that displays for the login page is actually accounts.firefox.com. Your login and password should be listed in the Logins & Passwords page under that website, not support.mozilla.org.

Hope this helps.

more options

Thank you. I did scroll through all of the entries, but I didn't pay enough attention because I skipped over that one. I thought that it didn't save because I was never prompted whether I wanted to save it or not.

more options

The "Logins and Password" check box is greyed out, so I can't save any logins and passwords for any site. The "Restore previous session" box is also greyed out, not allowing me to place a check mark there, as well.

more options

rjohn60 said

The "Logins and Password" check box is greyed out, so I can't save any logins and passwords for any site. The "Restore previous session" box is also greyed out, not allowing me to place a check mark there, as well.

Sorry, I can't help you. I don't really understand your question and my issue has already been resolved. You should create your own question thread instead of bumping one that isn't relevant to yours. The only advice I have to give is... 1.) If you are on the Logins and Passwords page and want to see all of your usernames and passwords, be sure to empty out the 'Search Logins' box. and 2.) If you are trying to store the username and password for a website, just refresh the website or log out and then back in. And it should prompt you to save it again.

Please don't respond to this asking for more help and information or to tell me that I didn't solve your problem. Like I said, you need to create your own question thread because your question is not related to mine. Good luck.

more options

Hi rjohn60

Maybe you run Firefox in Private Browsing mode.

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"