Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Firefox won't print from websites and tries to save files instead

  • 3 wotmołwy
  • 41 ma tutón problem
  • 142 napohladow
  • Poslednja wotmołwa wot the-edmeister

TaxGuy
TaxGuy

When I try to print (print an email, print a receipt from an online purchase, etc.) firefox instead opens the "save as" box and wants to save a .xps file. When I then click either save or cancel, I get an error message stating than an unknown error occurred when trying to print.

I am able to print the same items out of internet explorer, so the problem seems to be tied to firefox and not to, say, my printer.

When I try to print (print an email, print a receipt from an online purchase, etc.) firefox instead opens the "save as" box and wants to save a .xps file. When I then click either save or cancel, I get an error message stating than an unknown error occurred when trying to print. I am able to print the same items out of internet explorer, so the problem seems to be tied to firefox and not to, say, my printer.

Wšě wotmołwy (3)

the-edmeister
the-edmeister

Is your printer selected in the Printer - Name box?

http://kb.mozillazine.org/Problems_printing_web_pages

Wot the-edmeister změnjeny

TaxGuy
TaxGuy Prašer

It wasn't! Don't have any idea how that got changed, but changing it back fixes the problem. Thanks so much for the help!

the-edmeister
the-edmeister

You're welcome.