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suddenly can not receive emails in thunderbird version 160

shemphill1

Thunderbird issues I have Windows 11 and Thunderbird updated to 160 Started afternoon Nov. 10 Suddenly could not receive emails in my Thunderbird email program. I have windows 11 version 160 of thunderbird. Could send messages ok. Message when I try to download is: The certificate for pop.xplornet.com:995 does not come from a trusted source. Which can be seen in account settings SSL/TSL in thunderbird The server settings have not been changed –I checked with Xplore (my server -I am on a satellite) this morning and they have changed nothing. I tried my old computer with windows 10 and the same thing happened, but on my husbands computer (also windows 10), Thunderbird would receive messages. So it may not be a Windows 11 issue. It could be a Thunderbird update issue as talked about below from help line. Can see update history in Thunderbird Settings -General-thunderbird updates The latest update version 160 was done on Nov 11 at 9pm The 159 was done on Oct 30 Going to help site several suggestions that I am not comfortable trying: Verify that your incoming email is not being blocked by your firewall, VPN, proxy, antivirus software (which sometimes implements a proxy and intercepts email) or your Internet Service Provider: • Try briefly turning off antivirus, VPN, proxy and firewall software, check for new email, and turning them on and check again for email.

Note: Software blocking incoming email is a common cause of not being able to receive messages after updating Thunderbird, since it may be set to trust the previous version of Thunderbird but no longer recognize the updated version as trusted. When this happens, IMAP folders may also disappear. here documents some basic information about antivirus products and their known bad interactions with Thunderbird. • Remove Thunderbird from your program's list of trusted or recognized programs, then add it back manually or when prompted to resolve this.

Troubleshoot Mode Thunderbird Troubleshoot Mode Thunderbird > Start Thunderbird in Troubleshoot Mode Switch to Troubleshoot Mode: If Thunderbird is not running: If Thunderbird is already running: Click ≡ > Help > Troubleshoot Mode... and in the Restart in Troubleshoot Mode prompt, choose Restart. In the Thunderbird Troubleshoot Mode dialog box, click Continue in Troubleshoot Mode button. If you want Troubleshoot Mode changes to be temporary, do not check the checkboxes - temporary is the default.

Is anyone else having this issue?

Thunderbird issues I have Windows 11 and Thunderbird updated to 160 Started afternoon Nov. 10 Suddenly could not receive emails in my Thunderbird email program. I have windows 11 version 160 of thunderbird. Could send messages ok. Message when I try to download is: The certificate for pop.xplornet.com:995 does not come from a trusted source. Which can be seen in account settings SSL/TSL in thunderbird The server settings have not been changed –I checked with Xplore (my server -I am on a satellite) this morning and they have changed nothing. I tried my old computer with windows 10 and the same thing happened, but on my husbands computer (also windows 10), Thunderbird would receive messages. So it may not be a Windows 11 issue. It could be a Thunderbird update issue as talked about below from help line. Can see update history in Thunderbird Settings -General-thunderbird updates The latest update version 160 was done on Nov 11 at 9pm The 159 was done on Oct 30 Going to help site several suggestions that I am not comfortable trying: Verify that your incoming email is not being blocked by your firewall, VPN, proxy, antivirus software (which sometimes implements a proxy and intercepts email) or your Internet Service Provider: • Try briefly turning off antivirus, VPN, proxy and firewall software, check for new email, and turning them on and check again for email. Note: Software blocking incoming email is a common cause of not being able to receive messages after updating Thunderbird, since it may be set to trust the previous version of Thunderbird but no longer recognize the updated version as trusted. When this happens, IMAP folders may also disappear. here documents some basic information about antivirus products and their known bad interactions with Thunderbird. • Remove Thunderbird from your program's list of trusted or recognized programs, then add it back manually or when prompted to resolve this. Troubleshoot Mode Thunderbird Troubleshoot Mode Thunderbird > Start Thunderbird in Troubleshoot Mode Switch to Troubleshoot Mode: If Thunderbird is not running: If Thunderbird is already running: Click ≡ > Help > Troubleshoot Mode... and in the Restart in Troubleshoot Mode prompt, choose Restart. In the Thunderbird Troubleshoot Mode dialog box, click Continue in Troubleshoot Mode button. If you want Troubleshoot Mode changes to be temporary, do not check the checkboxes - temporary is the default. Is anyone else having this issue?

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