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I need technical support. EMAILS

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The email luciana@smjadvocacia.com.br had all the emails deleted, they were not moved to any other folder, I attest to this because I checked myself, no folder contains the received emails. The emails were not deleted by the user's will, they simply disappeared from the "Inbox" and after that they were not found anymore. What should I do? Can you help me recover these emails? I'm not sure if there was a backup system in place, manually I am sure there was not, but if the system has an automatic backup it might be saved. These are very important emails, I can't be without them.

I await your return, thank you!

The email ''luciana@smjadvocacia.com.br'' had all the emails deleted, they were not moved to any other folder, I attest to this because I checked myself, no folder contains the received emails. The emails were not deleted by the user's will, they simply disappeared from the "Inbox" and after that they were not found anymore. What should I do? Can you help me recover these emails? I'm not sure if there was a backup system in place, manually I am sure there was not, but if the system has an automatic backup it might be saved. These are very important emails, I can't be without them. I await your return, thank you!