
Send button greyed out.
Problem (1) I suddenly have this problem whereby the "send" button is greyed out and I wasn't able to send the email, even with pressing Ctrl + Enter. My last email that was sent out successfully was on Feb 11 2022. I'm using Thunderbird Portable, installed in an external hard disk, for work travelling purposes. I have tried launching in safe mode with add-ons disabled, but the problem persists. I am able to receive emails in all my other accounts, just unable to send emails because the "send" button is greyed out, even after typing the subject & recipient in "To", "Cc", "Bcc" (the same problem in all other accounts).
Problem (2) In view of this problem, I'm thinking to install a permanent Thunderbird on my work laptop. How do I migrate (backup & restore) from Thunderbird Portable? The profile folder in Thunderbird Portable has no default profile folder (eg: i83huid89g95.default folder). I would like to keep everything as it is, especially sent items.
Below is a copy & paste of Troubleshooting Information for Problem (1).
Error Console log as attached.
Application Basics
Name: Thunderbird Version: 91.6.1 Build ID: 20220214162907 Distribution ID:
Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:91.0) Gecko/20100101 Thunderbird/91.6.1 OS: Windows_NT 6.3 9600
Launcher Process: Enabled Multiprocess Windows: 0/0 Fission Windows: 0/0 Disabled by default Remote Processes: 2 Enterprise Policies: Inactive Google Location Service Key: Missing Google Safebrowsing Key: Missing Mozilla Location Service Key: Missing Safe Mode: false
Mail and News Accounts account1: INCOMING: account1, , (pop3) pop3.live.com:995, 3, passwordCleartext OUTGOING: , smtp.live.com:587, 2, passwordCleartext, true
account2: INCOMING: account2, , (none) Local Folders, 0, passwordCleartext
account4: INCOMING: account4, , (pop3) pop-mail.outlook.com:995, 3, passwordCleartext OUTGOING: , smtp.live.com:587, 2, passwordCleartext, true
account6: INCOMING: account6, , (pop3) pop3.live.com:995, 3, passwordCleartext OUTGOING: , smtp-mail.outlook.com:587, 2, passwordCleartext, true
account9: INCOMING: account9, , (pop3) khpaper.com.my:110, 0, passwordCleartext OUTGOING: , khpaper.com.my:587, 2, passwordCleartext, true
account10: INCOMING: account10, , (imap) imap-mail.outlook.com:993, 3, passwordCleartext OUTGOING: , smtp-mail.outlook.com:587, 2, passwordCleartext, true
account13: INCOMING: account13, , (pop3) mail.kenwonkarton.com:110, 0, passwordCleartext OUTGOING: , mail.kenwonkarton.com:2525, 0, passwordCleartext, true
account17: INCOMING: account17, , (pop3) mail.kenwonkarton.com:110, 0, passwordCleartext OUTGOING: , mail.kenwonkarton.com:2525, 0, passwordCleartext, true
Calendar Settings
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
Web Content: 1 / 8 GPU: 1
Add-ons
Name Type Version Enabled ID
Amazon.com extension 1.1 true amazondotcom@search.mozilla.org
Bing extension 1.0 true bing@search.mozilla.org
DuckDuckGo extension 1.0 true ddg@search.mozilla.org
Google extension 1.0 true google@search.mozilla.org
Wikipedia (en) extension 1.0 true wikipedia@search.mozilla.org
Mailbox Alert extension 0.29.1 false {9c21158b-2c76-4d0a-980a-c51fc9cefaa7}
Manually sort folders extension 2.1.2 false tbsortfolders@xulforum.org
Remove Duplicate Messages extension 0.5.2b4 false {a300a000-5e21-4ee0-a115-9ec8f4eaa92b}
Send Later extension 9.0.9 false sendlater3@kamens.us
Chinese Simplified (zh-CN) Language Pack locale 91.0buildid20210805011554 false langpack-zh-CN@thunderbird.mozilla.org
English (GB) Language Pack locale 91.0buildid20210805011554 false langpack-en-GB@thunderbird.mozilla.org
Security Software
Type: Name
Antivirus: Avast Antivirus Antispyware: Avast Antivirus Firewall: Avast Antivirus
Graphics
Features Compositing: WebRender (Software D3D11) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (Intel)
EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1
WebGL 1 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics Direct3D11 vs_4_0 ps_4_0, D3D11-8.15.10.2900) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: - WebGL 2 Driver Renderer: WebGL creation failed:
- tryANGLE (FEATURE_FAILURE_EGL_NO_CONFIG)
- Exhausted GL driver options. (FEATURE_FAILURE_WEBGL_EXHAUSTED_DRIVERS)
WebGL 2 Driver Version: - WebGL 2 Driver Extensions: - WebGL 2 Extensions: - Direct2D: true Target Frame Rate: 60 DirectWrite: true (6.3.9600.20139)
GPU #1 Active: Yes Description: Intel(R) HD Graphics Vendor ID: 0x8086 Device ID: 0x0046 Driver Version: 8.15.10.2900 Driver Date: 11-26-2012 Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32 Subsys ID: 200e1854 RAM: 0
GPU #2 Active: No RAM: 0
Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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 Display0: 1366x768@60Hz : Intel(R) HD Graphics Display1: 1920x1080@60Hz : Intel(R) HD Graphics DisplayCount: 2 HardwareStretching: both=0 window-only=0 full-screen-only=0 none=0 error=2 GPUProcessPid: 8700 ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ]
Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by defaultdisabled by env: Not qualified WEBRENDER_QUALIFIED: available by defaultdenied by env: Not on allowlist WEBRENDER_COMPOSITOR: available by defaultunavailable by runtime: No DirectComposition usage WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by defaultunavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS: available by defaultunavailable by runtime: WebRender disabled WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by defaultunavailable by env: Requires Windows 10 or laterunavailable by runtime: Requires WebRender WEBRENDER_SOFTWARE: available by default OMTP: disabled by default: Disabled by default WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU can only be enabled in nightly
Crash Guard Disabled Features
Workarounds
Failure Log
Media
Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): 20.94ms (0.06)
Output Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Speakers (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1854200E&REV_1001\4&28a1fd60&0&0001 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480
Headphones (F9-5.0 Stereo) BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&000105d6_PID&000a\8&d9be9c9&0&F711FB4DB5AF_C00000000 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 0 - 0
Headset (F9-5.0 Hands-Free) BTHHFENUM\BthHFPAudio\9&22c06753&6&97 Unplugged None default: F32LE, support: S16LE F32LE 1 default: 8000, support: 8000 - 8000 0 - 0
Input Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Headset (F9-5.0 Hands-Free) BTHHFENUM\BthHFPAudio\9&22c06753&6&97 Unplugged None default: F32LE, support: S16LE F32LE 1 default: 8000, support: 8000 - 8000 0 - 0
Microphone (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1854200E&REV_1001\4&28a1fd60&0&0001 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480
Stereo Mix (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1854200E&REV_1001\4&28a1fd60&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Media Capabilities
Enumerate database
Environment Variables
MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\User\AppData\Roaming\Thunderbird\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: E:\20211025 Pell Backup\D\ThunderbirdPortable\Data\profile\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\User\AppData\Roaming\Thunderbird\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: E:\20211025 Pell Backup\D\ThunderbirdPortable\App\thunderbird\thunderbird.exe MOZ_CRASHREPORTER_RESTART_ARG_1: -profile MOZ_CRASHREPORTER_RESTART_ARG_2: E:\20211025 Pell Backup\D\ThunderbirdPortable\Data\profile MOZ_CRASHREPORTER_STRINGS_OVERRIDE: E:\20211025 Pell Backup\D\ThunderbirdPortable\App\Thunderbird\crashreporter-override.ini
Important Modified Preferences
accessibility.lastLoadDate: 1528357378 accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 586363 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.download.useDownloadDir: true browser.search.region: MY dom.apps.reset-permissions: true extensions.lastAppVersion: 91.6.1 font.internaluseonly.changed: false font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.blacklist.direct2d.failureid: FEATURE_FAILURE_DL_BLACKLIST_g984 gfx.crash-guard.d3d11layers.appVersion: 78.14.0 gfx.crash-guard.d3d11layers.deviceID: 0x5917 gfx.crash-guard.d3d11layers.driverVersion: 27.20.100.8681 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 91.6.1 gfx.crash-guard.wmfvpxvideo.deviceID: 0x0046 gfx.crash-guard.wmfvpxvideo.driverVersion: 8.15.10.2900 gfx.direct3d.last_used_feature_level_idx: 0 idle.lastDailyNotification: 1645091612 layers.mlgpu.sanity-test-failed: false media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1644552933 places.history.expiration.transient_current_max_pages: 112348 plugin.importedState: true privacy.purge_trackers.date_in_cookie_database: 0 security.osreauthenticator.password_last_changed_hi: 748227 security.osreauthenticator.password_last_changed_lo: 160881912 security.remote_settings.crlite_filters.checked: 1633489285 security.remote_settings.intermediates.checked: 1633489285 security.sandbox.content.tempDirSuffix: {ed7c9e5e-6b5e-4c20-b3c1-1ae7fedb8128} security.sandbox.plugin.tempDirSuffix: {85d92607-58bb-4951-8cad-3933a47f9d72} signon.importedFromSqlite: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1643280096 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
fission.autostart.session: false
Places Database
Accessibility
Activated: false Prevent Accessibility: 0 Accessible Handler Used: false Accessibility Instantiator:
Library Versions
Expected minimum version Version in use
NSPR 4.32 4.32
NSS 3.68.2 3.68.2
NSSSMIME 3.68.2 3.68.2
NSSSSL 3.68.2 3.68.2
NSSUTIL 3.68.2 3.68.2
Sandbox
Content Process Sandbox Level: 0 Effective Content Process Sandbox Level: 1 Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Preference not set
Startup Cache
Disk Cache Path: E:\20211025 Pell Backup\D\ThunderbirdPortable\Data\profile\startupCache\startupCache.4.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false
Internationalization & Localization
Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US"
Operating System System Locales: ["en-US","zh-Hans-CN"] Regional Preferences: ["en-US"]
Remote Debugging (Chromium Protocol)
Accepting Connections: false URL:
Printing
Modified print settings
print_printer: Mozilla Save to PDF print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_bgcolor: false print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_bgimages: false print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_duplex: 0 print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_edge_bottom: 0 print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_edge_left: 0 print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_edge_right: 0 print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_edge_top: 0 print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_evenpages: true print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_footercenter: print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_footerleft: print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_footerright: print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_headercenter: 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print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_paper_height: 296.968 print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_paper_id: 9 print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_paper_name: print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_paper_size_unit: 1 print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_paper_width: 209.973 print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_resolution: 600 print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_reversed: false print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_scaling: 0.8 print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_shrink_to_fit: false print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_to_file: false print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_unwriteable_margin_bottom: 20 print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_unwriteable_margin_left: 13 print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_unwriteable_margin_right: 13 print.printer_\\DESKTOP-U4CHDQN\Canon_G2010_series_(Copy_2).print_unwriteable_margin_top: 12 print.printer_\\SALES\HP_LaserJet_Professional_P1102.print_bgcolor: false print.printer_\\SALES\HP_LaserJet_Professional_P1102.print_bgimages: false print.printer_\\SALES\HP_LaserJet_Professional_P1102.print_duplex: -437918235 print.printer_\\SALES\HP_LaserJet_Professional_P1102.print_edge_bottom: 0 print.printer_\\SALES\HP_LaserJet_Professional_P1102.print_edge_left: 0 print.printer_\\SALES\HP_LaserJet_Professional_P1102.print_edge_right: 0 print.printer_\\SALES\HP_LaserJet_Professional_P1102.print_edge_top: 0 print.printer_\\SALES\HP_LaserJet_Professional_P1102.print_evenpages: true print.printer_\\SALES\HP_LaserJet_Professional_P1102.print_footercenter: 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print.printer_Canon_MP280_series_Printer.print_headerright: print.printer_Canon_MP280_series_Printer.print_in_color: true print.printer_Canon_MP280_series_Printer.print_margin_bottom: 0.196527779102325 print.printer_Canon_MP280_series_Printer.print_margin_left: 0.5 print.printer_Canon_MP280_series_Printer.print_margin_right: 0.5 print.printer_Canon_MP280_series_Printer.print_margin_top: 0.196527779102325 print.printer_Canon_MP280_series_Printer.print_oddpages: true print.printer_Canon_MP280_series_Printer.print_orientation: 0 print.printer_Canon_MP280_series_Printer.print_page_delay: 50 print.printer_Canon_MP280_series_Printer.print_paper_data: 9 print.printer_Canon_MP280_series_Printer.print_paper_height: -1.00 print.printer_Canon_MP280_series_Printer.print_paper_name: print.printer_Canon_MP280_series_Printer.print_paper_size_unit: 1 print.printer_Canon_MP280_series_Printer.print_paper_width: -1.00 print.printer_Canon_MP280_series_Printer.print_resolution: 600 print.printer_Canon_MP280_series_Printer.print_reversed: false print.printer_Canon_MP280_series_Printer.print_scaling: 0.60 print.printer_Canon_MP280_series_Printer.print_shrink_to_fit: false print.printer_Canon_MP280_series_Printer.print_to_file: false print.printer_Canon_MP280_series_Printer.print_unwriteable_margin_bottom: 20 print.printer_Canon_MP280_series_Printer.print_unwriteable_margin_left: 13 print.printer_Canon_MP280_series_Printer.print_unwriteable_margin_right: 13 print.printer_Canon_MP280_series_Printer.print_unwriteable_margin_top: 12 print.printer_Mozilla_Save_to_PDF.print_bgcolor: false print.printer_Mozilla_Save_to_PDF.print_bgimages: false print.printer_Mozilla_Save_to_PDF.print_duplex: 0 print.printer_Mozilla_Save_to_PDF.print_edge_bottom: 0 print.printer_Mozilla_Save_to_PDF.print_edge_left: 0 print.printer_Mozilla_Save_to_PDF.print_edge_right: 0 print.printer_Mozilla_Save_to_PDF.print_edge_top: 0 print.printer_Mozilla_Save_to_PDF.print_footercenter: 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print.printer_Mozilla_Save_to_PDF.print_reversed: false print.printer_Mozilla_Save_to_PDF.print_scaling: 1 print.printer_Mozilla_Save_to_PDF.print_shrink_to_fit: true print.printer_Mozilla_Save_to_PDF.print_to_file: true print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_bottom: 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_left: 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_right: 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_top: 0 print.printer_PDF995.print_bgcolor: false print.printer_PDF995.print_bgimages: false print.printer_PDF995.print_colorspace: print.printer_PDF995.print_command: print.printer_PDF995.print_downloadfonts: false print.printer_PDF995.print_duplex: 1515870810 print.printer_PDF995.print_edge_bottom: 0 print.printer_PDF995.print_edge_left: 0 print.printer_PDF995.print_edge_right: 0 print.printer_PDF995.print_edge_top: 0 print.printer_PDF995.print_evenpages: true print.printer_PDF995.print_footercenter: 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print.printer_PDF995.print_scaling: 1.00 print.printer_PDF995.print_shrink_to_fit: true print.printer_PDF995.print_to_file: false print.printer_PDF995.print_unwriteable_margin_bottom: 0 print.printer_PDF995.print_unwriteable_margin_left: 0 print.printer_PDF995.print_unwriteable_margin_right: 0 print.printer_PDF995.print_unwriteable_margin_top: 0
Wšě wotmołwy (3)
On first issue, do you have work offline set? That would cause Send button to go grey. File>Offline.
On second issue, profile is at thunderbirdprofile>data>profile. Copy it anywhere you want it, e.g., c:\PROFILE. Install TB and do initial email wizard setup. That will define the basic profile setup for TB. Next, locate c:\(yourname)\appdata\roaming\thunderbird\profiles.ini. Open in notepad and there will be a path statement. Overtype that to wherever you placed the profile. All should work then. (You could also place the profile in c:\(yourname)\appdata\roaming\thunderbird\profiles folder if you want it where TB normally looks for profiles, but that's a personal choice. In either case, just overtype in the profiles.ini as appropriate.)
no, i am not on work offline, i've double checked, i mouse over the bottom left icon and it shows "You are currently online."
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