Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije
Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.
Rozrisany Archiwowany

firefox not updating

Firefox Instalacija a aktualizacije
lansimivalley je před před 10 lětami wotmołwił
lansimivalley
lansimivalley

I am trying to update Firefox and I get a message that the update failed. There were problems checking for, downloading, or installing this update. Firefox could not be updated because FAILED (Unknown reason).

I restarted my computer and tried again and still got the same message.

What do I do to get the latest update?

Thank you.

I am trying to update Firefox and I get a message that the update failed. There were problems checking for, downloading, or installing this update. Firefox could not be updated because FAILED (Unknown reason). I restarted my computer and tried again and still got the same message. What do I do to get the latest update? Thank you.

Wšě wotmołwy (3)

Michal S
Michal S

Wubrane rozrisanje

Hi lansimivalley.

The update might be blocked e.g. by your antivirus software. From my experience, the fastest way is to download latest Firefox from http://getfirefox.com/ and install over your current Firefox (when completely closed, of course).

lansimivalley
lansimivalley Prašer

I'll try this and report back. Thank you.

lansimivalley
lansimivalley Prašer

It worked. Thank you for your help. I appreciate it.