firefox and thunderbird often crash with this message:
AdapterDeviceID: 0x0166 AdapterDriverVersion: 9.17.10.3190 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 Add-ons: %7B3ed8cc52-86fc-4613-9026-c1ef969da4c3%7D:3.2.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:38.0.1,it-IT%40dictionaries.addons.mozilla.org:3.4.0 AvailablePageFile: 13574443008 AvailablePhysicalMemory: 5373517824 AvailableVirtualMemory: 3853844480 BIOS_Manufacturer: Phoenix Technologies Ltd. BlockedDllList: BreakpadReserveAddress: 46596096 BreakpadReserveSize: 67108864 BuildID: 20150608103712 CrashTime: 1434612159 EMCheckCompatibility: true Email: dante.vitale@gmail.com EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1434366761 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0166, AdapterSubsysID: 00000000, AdapterDriverVersion: 9.17.10.3190 D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 342 StartupTime: 1434611947 SystemMemoryUsePercentage: 35 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 16719835136 TotalPhysicalMemory: 8360857600 TotalVirtualMemory: 4294836224 URL: Vendor: Version: 38.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll Provider di servizi TCPv6 RSVP : 2 : 1 : Provider di servizi TCP RSVP : 2 : 1 : %SystemRoot%\system32\mswsock.dll Provider di servizi UDPv6 RSVP : 2 : 2 : Provider di servizi UDP RSVP : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD RfComm [Bluetooth] : 2 : 1 : vSockets DGRAM : 0 : 2 : %windir%\system32\vsocklib.dll vSockets STREAM : 0 : 1 :
useragent_locale: it
Wšě wotmołwy (3)
hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.
bp-0bcecae6-5674-40df-b617-a91112150619 19/06/2015 11:00 bp-c48856fe-1d95-4006-a555-5bca22150619 19/06/2015 09:23 bp-6a7b1cb3-2391-420e-af3f-6c9042150618 18/06/2015 16:52 bp-cb70cfb6-ffe1-42e2-a4ff-e7d1d2150618 18/06/2015 16:51 bp-805f814d-8031-4103-9d39-cc1772150618 18/06/2015 16:46
thank you fro following up with the crash ids. unfortunately it's not clear to me from those reports what might be the issue. could you try to run firefox with addons disabled for a while though and see if those crashes continue?