Hi Raiyad Raad,

I understand that the Bengali language support disappeared from your Flame device after updating to version 2.0.

I opened up bug 1136568 to track this issue.

If you wish, you may manually install a version of Firefox OS that contains Bengali:

• Updating your Flame

Otherwise, please reply to this message with the following information:

• What is the OS version and Build ID found in the Device Information page? Please visit this link if you need help finding the Build ID of your phone.
• Please provide the exact steps you followed to update your device.

Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we have all the necessary information to investigate this behavior.

- Ralph

My OS version is 2.0 and build ID is 20150302010223

Hi Raiyad Raad,

Was it an official update that you received in the notification bar, or was it a manual update? Please provide the exact steps you followed to update your device.

If you are tech-savvy, you may also attempt to install an official update manually on your device, following the instructions posted on MDN:

• Updating your Flame

Thanks,

- Ralph

Ralph Daub said

Hi Raiyad Raad, Was it an official update that you received in the notification bar, or was it a manual update? Please provide the exact steps you followed to update your device. If you are tech-savvy, you may also attempt to install an official update manually on your device, following the instructions posted on MDN:

• Updating your Flame

Thanks, - Ralph

It was a manual update. I have written the update process here in my blog.

I also updated the device into version 3.0 (nightly). I am currently using nightly. There is bn-BD language interface.

But I want to know why it is not available on version 2.0