Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

I've tried reseting my sync accounts the way all of the help articles say, but my computer and two android devices just will not sync with this new FF Sync vers

  • 1 wotmołwa
  • 2 matej tutón problem
  • 159 napohladow
  • Poslednja wotmołwa wot guigs
  • Archiwowany

mongoose00318
mongoose00318

I've tried reseting my sync accounts the way all of the help articles say, but my computer and two android devices just will not sync with this new FF Sync version.

I've tried unregistering the device sync accounts, removing the accounts, reinstalling FF on all devices, etc.

Nothing works. Please help.

I've tried reseting my sync accounts the way all of the help articles say, but my computer and two android devices just will not sync with this new FF Sync version. I've tried unregistering the device sync accounts, removing the accounts, reinstalling FF on all devices, etc. Nothing works. Please help.

Wšě wotmołwy (1)

guigs
guigs

Hi mongoose00318, On the android devices in the Account section of your OS settings, please make sure that the account is not listed under "Firefox Sync (deprecated)" this is the old sync. Firefox for Android may need to be reinstalled and the Firefox Sync (depricated) account removed from the device.

NOTE: DO NOT do this if there is data on the devices that have not obviously synced yet. An alternative is to visit accounts.firefox.com to see if you are logged into the device on the new sync sign in page.

Does this help?