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In my main email account, I have many folders each with munerous sub folders. In TB for PC, these sub folders can be collapsed into their main folder but in Android, it shows all the folders and sub folders all the time and I can find no way to collapse these sub floders into their main folder. I am a great fan of TB for PC and have used it since the start but android is not so user friendly so may have to go back to G-Mail or Outlook, both of which have the ability to collapse sub follders into the main folder. Can someone help me please.

When creating a previously deleted account <redacted>@mail.ru I get an error: Incoming mail server already exists. Sinserely, Kosta Lozovsky <redacted>@gmail.com +7 <redacted>

Note, please don't post personal details in support requests.

In Windows 10 my Firefox Icon lists above the tasks all recent downloads which I do not want for security reasons. I have been deleting one at a time when shutting down. I don't want them there at all. Please help. Thanks

Is there a way to hide the popup asking for support either permanently or for a longer period?

I fully get the need to ask for support, but this one pops up many times a day, which is just too much.

I have some websites that require pop-ups. I cannot get them to work in Firefox on my Android phone. Google searches reference a setting under "privacy and security" where I should be able to allow pop-ups in general or for certain URLs only, but I don't have that setting option.

I have Firefox version 139.4 if that helps.

Thanks in advance, Paul

Recently, after upgrading to 140, I noticed that text replacement on MacOS (Sequoia, here) seems to be functioning differently within Thunderbird; differently than in other apps I use.

What's happening is when I type a known shortcut, say "pr", the modal for the replacement pops up; if I continue typing my preferred word, the text replacement is simply inserted. I now otherwise have to press ESC to stop this. Before, I could ignore the pop-up modal and just keep typing -- that is what we expect in other apps, and this seems to be the case in Firefox (which I'm using now, and it works fine). This suggests there may be some change or difference in TB that is causing this unwanted behavior.

I do not see that there are any settings to change this -- but before I dig too deeply, I want to understand why this change was made and whether I have a choice or setting I can fix this -- or if it's a bug.

Thanks!

Copied Thunderbird Profile on old computer to external HDD. Name assigned was zs6…. Installed TBird on new Win10 PC, omitting sign-in procedure. On this PC, clicked Menu, Help, Troubleshooting Info. Opened Profile folder on this PC, left-clicked Roaming, closed TBird. Copied zs6… from ext HDD, pasted onto TBird folder C:\users\owner\appdata\roaming on new PC. Clicked Yes to replace any existing files. Opened \roaming\thunderbird\profiles zs6…. not in there. TBird launches again in Setup. What am I doing wrong?

Firefox has just introduced wallpapers for browser home page. I cannot get it to work. It's either cropped too small or pixilated, is there a setting I need to adjust, or a particular image format? So that it looks ok.

Sir/ Madam,

    It is delight to use and experience with Firefox Mozilla browser. I request to  make Firefox Mozilla as main.

Regards Muruganandam S

As of this morning (7-5-25), the app Firefox and only the Firefox app turns my entire phone screen grayscale when it is open in the foreground. The color transition takes about a second, and if I tab to another app or the home screen it takes about a second to transition back to full color. I cannot find any active grey scale settings in either my phone or the app. I have downloaded no extensions to my knowledge.

The Local Folders Account has a setting to set the Message Store Type. By default it's set to "File per folder (mbox)". How can I switch to Maildir?

Note that in global Settings, I have already set up the Message Store Type for New accounts to "File per message (maildir)". But I can't create a new local folder account.

I generally avoid the updates. I've been burned a few times too many. So, I always check to see what is actually new. This 140 has two things I like, "Unload Tabs" and "Customize Overflow".

Unfortunately, "Customize Overflow" is missing the MOST IMPORTANT tool for this process. How do you REMOVE existing items that clutter and make a mess of the few tool I actually use.

Please fix and make this a fully useful tool.

Is there a way to change the zoom of the chatbot window? it doesnt change when I adjust the browser zoom. I typically have that at 80% so the chatbot looks zoomed in which is annoying.

Hi there! In one of my two e-mail accounts I manage with Thunderbird via IMAP, the archive options (where I would like to configure that the archived messages go into folders organized by year) are greyed out. See attached screenshot. (In the other account, these options are accessible.) The account in question is a google-based work account; is this related to the inaccessibility of the archiving options? Can this restriction be overcome? Thanks in advance. Tsepati

Some app may be trying to helpful; instead it's annoying. When typing (SwiftKey) in T-Bird (tablet and phone) SOMETHING is adding words it thinks MIGHT be helpful like "suggestions." Have to delete them to continue typing. Just started about a week ago. Do I have some setting set incorrectly in T-Bird? Any ideas what might be doing it?