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I downloaded the file ‘Thunderbird Setup 38.5.0.exe’, but when I try to run this file it just stops at “Extracting 0%”.

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Double-clicking the file ‘Thunderbird Setup 38.5.0.exe’, the file starts, and the window opens saying "Extracting 0%", but then it just stops there and closes. I'm using WindowsXP (Service Pack 3).

Double-clicking the file ‘Thunderbird Setup 38.5.0.exe’, the file starts, and the window opens saying "Extracting 0%", but then it just stops there and closes. I'm using WindowsXP (Service Pack 3).