Support Forum

I am testing a site and cannot get any response in FF mobile if I change the text size in Settings/Display/Text size. The text just stays the same size regardless of if I set small or extra large.

The site will zoom 'text only' in FF desktop and also does so in all other browsers I have tested (including mobiles) that have this type of facility. I therefore think it is unlikely to be the design of the site.

I know it is possible to double tap and increase the level of page zoom but as FF mobile has a text size option in its menu I would like t be able to test it.

I have the problem with both android 4.2 and 4.4 and my browser is up to date.

Thanks.

In order to make the status of an email I've received clearer, I need to modify the wording of the return receipt that Firefox sends. Is there a way to accomplish this?

Hello, One of my users had been having problem getting his e-mails from our server. For some reason he couldn't see some messages that i could see configuring his account on my computer. I got access on his machine and his settings were weird, his incomming mail server was 192.168.1.1 instead of mail.hisdomainname.com. I put the right settings in and he finally got the missing messages, but all the other messages are gone. They are not on the server either, which is also weird since he was using imap. I've got 3 questions : 1) How the hell did he manage to get his emails with 192.168.1.1 ? 2) Why did they disapear from the server since he was using imap ? 3) Is there anyway to get his old emails back ? A big up on anyone who could help me on that one.

It's been doing it for quite a while now, and is very annoying. When I exit, that means I'm done. I would keep Firefox in the background or click on restore previous session if I wanted to see what I was last doing. I just see this as a useless auto feature. OR, it may be a glitch because when I click on "Options" and look under "Startup" it shows "When Firefox starts: Load my homepage" Which it doesn't do.

When I delete a message it disappears rather than going into my trash folder. I delete by right clicking on the message and hitting delete. Am I deleting incorrectly to get it into the folder? Where on my computer have the deleted messages been going?

After installing the google calendar tab add-on, the calendar is incorrectly displayed in the tab. I've used this feature for a long time now and this only recently became a problem. The calendar information is correct but it's displayed more or less as a text file. I've attached a screenshot for reference.

solar.physics.montana.edu/rscott/hosting/calendar.jpg

OS: Xubuntu 13.10

Occasionally TBird fails to sync/connect my gMail account. The symptom is a spinning "progress" indicator for the InBox tab and mouse pointer. Web check of gMail account shows new mail that should appear under TBird. Other connected mail services continue to work fine.

Possible that Android link to gMail and delete of messages from phone related to this issue?

PC reboot generally fixes.

I don't see anything in the "Error Console" that would seem related to the problem. TBird version 24.3.0 under Windows v8.1

Thanks, Bob

My IP is Sky.com. Their website is not displaying correctly because the search box does not move to the left and anything typed into it redicts back to the home page. Also the ryanair website displays but does not allow one to navigate the whole website. None of these errors occur when using Internet Explorer. This problem only occured today.

I send messages that require a response to be sent to the entire Cc. list. If the message fails to reach the primary target addressee (cause unknown, and nothing to do with Mozilla TB) I still have a copy and can of course Fwd it. But then the Reply All facility doesn't work for my correspondent receiving the forwarded copy. In MS Outlook it is possible to re-send a message in exactly the same condition as the original. Why not in Thunderbird? Or am I missing something?

We have some end-users that might have an outdated plugin on their machine. When browising our website, the will receive a banner that says:

Firefox has prevented the outdated plugin "Adobe Flash" from running on ourSite.

We are not attempting to load the Adobe Flash plugin on ourSite, and we do not have any control over the end user's machine, their FireFox settings, or which plugins they have installed. We can't have this message pop-up on ourSite, it will cause confusion and generate support calls.

The only thing that I can think of that may be related is that we are calling navigator.plugins.refresh(false)

Is this banner being displayed as a result of Firefox refreshing it's plugin info?

Thanks, Ryan

http://www.theromancereviews.com/event.php on this website no pictures show up---on some other sites as well.

So what does all this mean??????? Take out some of the plugins or what???????

I was viewing my email, hit something on my keyboard and I got a red circle with a line through it on my email that I was viewing including all the others with the same Subject / receiver. Now the emails are not there anymore and I have not received any messages from that person either, at least not through Thunderbird. I am not sure what I did. Any help is greatly appreciated.

Thanks

Mark

When I open the same website ( https://allaboutroboticsurgery.com ) in IE the ALT text and image links I have created work just fine. How can I fix this problem?

I logged into Backpack and Thimble, then completed a corkboard remix, which includes many of the Webmaker badge skills. None of the badges appear in my Backpack and there is no obvious way to connect my work in Thimble with earning a badge for my Backpack. What have I missed?

I switched my domain from long term USA hosting, to 1and1 in UK and now have a problem with my Mozilla Thunderbird email client.

I set up my email addresses only with no web page file uploads. I decided 1and1 were not for me, so I cancelled my account the following day and removed all of my email addresses from the hosting account. Since then, emails continued to arrive from 1and1.

Initially four emails IN folders were somehow created, which I deleted and have not reappeared. However the emails folders (?) which were in my account have returned and continue to do so almost immediately after I delete them as follows... No uploads and/or copy/paste?

OK  ?  ?  ?  ? OK

I have contacted 1and1 a number of times to ask them to clear my hosting account completely including all my files. They have assured me that my domain has been cleared completely and I assume they have done so. My ISP account is clear too.

It is a mystery to me and I am somewhat concerned that a spammer or hacker has installed malware or similar on my PC. I have checked with my Panda anti-virus, Malware Bytes and AdWcleaner.

Could you please advise.

Thank you, Art.

On BT's advice I have now changed my BT password for the third time in order to stop hackers from sending emails to people on my address list, but they continue to be sent. Each of these emails has had me as the Sender, but there is no record of any of them in my Sent folder. Once the hacker has got hold of my address list is there any way of preventing him from continuing to send emails to my friends? I have been advised by a knowledgeable friend to change the wireless key of my BT Home Hub 2.0. Would this make any difference? And does this imply that someone within range of my WiFi is hacking my email address list? What can I do to be secure from hacking? I am using Norton 360.