सभी प्रोडक्ट Community Forum

Greetings,

Question 1: How can I add an HTML signature file for an account in Thunderbird for Android by referencing a file on my phone? Or, something similar that will accomplish the same thing (i.e., HTML email .sig).

Background: In Thunderbird on my Desktop (currently using 140.10.1esr), I can go to Account Settings, select an email account, check the "Attach the signature from a file instead (text, HTML, or image):" and then "Choose..." a file I created on my local machine. My file is HTML (e.g., mysig.html) and references an image (in the same local directory). I want to replicate this in TBA.

Question 2: If there is no way to do this (the functionality is not purposefully there and there is no work-around to fool TBA into behaving properly), is there a place I can submit this request to the developers?

Thanks,

Jarvis

My email provider has transferred their services to a messaging service and I need to change accounts in Thunderbird from Pop 3 to IMAP. All the solutions I have found so far aren't working for me. Is it possible? This is starting to get pretty urgent as I have to change to the messaging service within the three days.

Just installed Thunderbird on Windows 11. Have two accounts: UN1@hotmail.co.jp and UN2@hotmail.co.jp. I created them in exactly the same way, but one of them works without problem, the other shows me "Command Error 12". After searching for a solution on the forum, I understand that none of the suggestions work. The error repeats. What can it be and is there a way to fix this error?

Hello from Sweden, and I'm sorry if any grammar or expression is incorrect.

All of a sudden login credentials is asked for (see attached image), for an old account that I've already (a couple of weeks ago) deleted both in Thunderbird and also on the server (on sethpylad.se). I always click the Cancel button when this comes up, but I don't understand this at all because when I try to send an email to the existing new account on the same server it all works as it should? So it seems like it only ask for credentials for the old/deleted account?

Is there any way I can change any setting to not be annoyed by this from here on?

I'm using a HP laptop. And on my desktop computer I can't really recall having this problem at all.

Edit: I just deleted an Address Book that was associated with that old account, but the problem prevails. /edit

Thanx in advance! Seth Pylad from Sweden

So I have gone through many of the suggested actions in removing an email account from Thunderbird. It keeps asking for a password for an email account I no longer use. It was a gmail account. I have removed calendar reminders. I have gone to the profiles. It is not listed. I have uninstalled and reinstalled Thunderbird. But Every time I open the program and several times while using. It asks me for the password. How do I remove this?

Hello!

I am using Thunderbird 140.9.1esr (64-bit) on a Ubuntu 24.04 system. Every time I restart Thunderbird, it reverts to a little used Gmail account as the default account. I have several accounts, but my main email account is a MS365 account. I reset the setting, but every time it is restarted, the default goes back to Gmail. I have tried everything that I've found online, but cannot correct this behaviour.

Do you have any suggestions or assistance?

Many thanks!

‘how do i get thunderbird to stop asking for log-in credentials to an account that i removed from thunderbird? every time i open thunderbird, a dialog box opens asking for my passord to an old account, that has been removed.

I downloaded Thunderbird and am still getting Outlook emails in the T-bird app? I feel like I'm missing something or doing something wrong. Does this mean I cannot cancel my MS Office 365? TIA Linda Sorry, I don't know how to read the Thunderbird version, but it updated as soon as I opened it today.

I used to be able to reorder email accounts using drag and drop but it doesn't work any more. How is it done now?

Another answer said the order was set in prefs.js. If I remember from Windows 95, that was a configuration file? Where will I find it on Windows 11?

The problem has arisen because I have had to change my main Google account. A gamer (I suspect) wrote a bot taking money from my Google Play account. In resolving that, I created another account so I could abandon the other. However Google security saw my behaviour as suspicious. My "appeal" was upheld, but creating the account again on Thunderbird didn't trigger the security popups. The only way I could do that was to force the account manually. That put it after Local Folders, which I usually want open.

[Tried to make 'after' italic - don't get how it works, sorry.]

FROM POP TO IMAP CHANGED AFTER I CANNOT RECEIVE MASSAGES. The sent mail folders in the webmail and Thunderbird are synchronized. Account password is correct. My iphone is received mail messages.

Tried to setup gmail account manually. Couldn't verify username and/or password. Thunderbird just opened a window with an URL in plain text and did nothing. Text of window below. https://accounts.google.com/o/oauth2/auth?response_type=code&client_id=406964657835-aq8lmia8j95dhl1a2bvharmfk3t1hgqj.apps.googleusercontent.com&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Fmail.google.com%2F+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcarddav+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcalendar&login_hint=daryl_brenton%40wycliffe.org.au

Hi. I have several email accounts & I would like to temporarily disable one of them in my desktop version of Thunderbird email, so that those emails stop coming in. But I don't want to get rid of it entirely. Is there a way, or can you suggest anything, please? I am running an older version of Thunderbird, 115.18.0esr, as there were some things I didn't like about the newer version. Kind regards, Jo

I have been trying to add my Outlook account for about 30 minutes now. Normally, I would use the beloved legacy account creator, but that doesn't exist anymore.

But no matter what I do, I can't log in to my account. And I am pretty damn sure I got my login correct since I managed to log in to the website and all other devices with it.

And the error message is also seriously amiguous. I just need someone to help me through this..

HI Thunderbird updated on 1/4/26 and as a result I had to sign in to my client again. My emails used to save to IMAP and now they save to POP3 as a result there is nothing at all just the current emails in the inbox. I have googled a fix but they don't work. It has also changed the layout which I can't seem to change back. I was wondering if there is a way to fix everything as I have lost all my emil folders that were saved. Thanks for the help Wayne

I have 2 email accounts on TB. Well, 3 if you count the Plusnet one being set up for IMAP and POP3. This email has been my main one forever, but Plusnet have sold it off to an independent company, which I've opted out of as it will become a paid service after 2 yrs. Both IMAP & POP 3 are set as my default email & I want to change it to my Yahoo email that I only set up on POP3.

My 1st Q. is: I can see the red delete button next to the default notice in Settings. Does this just stop the email being my default or will it delete the account entirely? I don't seem able to make the Yahoo account my default without undoing the default settings for Plusnet first (makes sense). But just want to be sure.

Q.2: Since setting up Yahoo email on TB, I noticed that while all my Inbox messages remain when downloaded on my PC, the Sent messages are being deleted to leave only the most recent (currently) 11 messages, like it is if I log in online to Yahoo webmail. Does this mean I need to configure it to IMAP as well to make sure nothing is deleted from my PC?

Eventually, I want to delete the Plusnet accounts entirely from TB. Although I am still receiving emails sent to this address, which is still quite useful, I cannot use it to send or reply to these emails. Also, since the sell off I've been receiving unprecedented amounts of spam/scam emails, especially to my iPhone (TB isn't set up on my phone).