Thunderbird Community Forum

I've been running T-Bird v.38.8.0 on a Windows 7 computer for years. I have the server settings for my account to "Empty Trash on Exit", and it's been doing that flawlessly for years. Recently (past few days), it has failed to empty the Trash folder on shutdown. The server settings have not changed (box is still checked to empty the trash on exit). If anyone has experienced this issue, can you help me fix the problem? I would very much appeciate your help. Thank you.

Apparently Thunderbird updated itself to 128.9.1esr this afternoon when I restarted my computer. It is now completely useless, I can neither send nor receive email. It was fine this morning, when I presume I still had 128.9.0. My ISP is worse than useless, if you aren't using their lame webmail interface, you don't have a solvable problem. I downgraded back to 128.9.0 by following this post: https://www.reddit.com/r/Thunderbird/comments/16jwt7a/%E2%84%B9_how_to_downgrade_from_thunderbird_115_to_102/ It retrieved email exactly once. I closed and reopened Thunderbird and it hasn't worked since. I've repeatedly deleted the compatibility.ini file. I tried updating to the current version and downgrading again and it isn't working. What do I try next?

I used Edge as my default browser. No issues. Then, Microsoft, in their infinite wisdom started asking for verification everytime I logged into a site. So, I deleted it and changed to Chrome. I set Chrome as my default browser.

But T'Bird still wants to open links to Edge, aka Microsoaft, even though I have completely wiped Edge off of my PC.

According to help, T'bird should recognize my default browser and use that. It isn't. I went into General, but there is NO section labeled 'Default Browser' . A search on 'Default Browser' yields zero results.

I am at a loss.

Thx

When I set an event on my calendar I set a reminder for 2 days. I would always get a popup when using e-mail or calendar functions. I have a new computer with the latest version and I do not get reminders where before the new computer it worked fine. I am at a loss.

I am on a fresh installation of Debian, with Thunderbird as part of the Debian Cinnamon-Desktop.

I just copied my .thunderbird-profile-folder from a previous installation over and then started Thunderbird. That's all working perfectly fine, accounts are loading, settings are in, all good.

What's quirky is that there is now a .icedove folder. Of course Thunderbird complains about that at the next start, pointing to https://wiki.debian.org/Thunderbird#Adoption_of_User_Profiles. Which in this case isn't helpful.

I delete the .icedove-folder, start Thunderbird and the .icedove-folder get's recreated again. At the next start Thunderbird is complaining about itself again.

It could be "The Thunderbird package comes with a wrapper script in /usr/bin/thunderbird which will do the users profile adoption (if possible). It will be triggered automatically if a user is calling thunderbird from a CLI or via the desktop file." but shouldn't happen in the first place.

In the past, the share option on web sites like the New York Times brought up Thunderbird in Write mode. Now it only brings up Thunderbird's folder contents view. I have not recently altered settings or adding extensions. Any ideas what might have changed?

TB is now opening a draft message upon double clicking, or right clicking an email to read, as I have for years, saying " This is a draft message " Running latest TB esr, Win 11, and have 2 accounts on the program, with only one account experiencing the issue.

  May have something to do with saving a template on that account several days ago, but only a guess.  I have deleted all of the templates/drafts, and the templates folder, restarted TB, and no change.
  I am also getting a notice of "A unique matching id matching the From: address was not found. The message will be sent using the current From: field....."
  Both problems have started as a set.
  Any ideas on how to resolve this issue,  I have compared all setting in the account settings folders, and all match.  Need help. 

Thanks, Steve

Hi, Having a problem with TB that started on April 9th. It stopped retrieving from my POP3 account that was transferred to Yahoo from Cox Communications 2 years ago. Our IMAP accounts have no problems. I CAN send emails, and the new messages do show on the web portal. My phone can also receive messages. on my PC TB tries for about 10 minutes to get the messages, then shows an error message "The DELE command did not succeed, error marking a message as deleted. Mail server pop.mail.yahoo.com responded too many requests". For a couple of weeks I found some messages never downloaded (most did) but now I get none. Interestingly today when it happened I would hear the audio announcement for the account there was mail, but none showed. Server settings are what is specified, tried restarting in Troubleshoot mode to no effect, and updated TB to next version. Still stuck. Any help is appreciated!

p.s. Just to complicate more, Windows did an update dated April 8, installed sometime on April 9.

p.p.s. Today I noticed the Inbox flag turned blue and the audio alert sounded, with the notification on the bottom left of the screen said "downloaded 110 of 110 messages, (slowly) but the messages are nowhere to be found. Hope this helps.

I've been using Thunderbird and its Calendar for MANY years very happily :-) My old main computer is a w7 Lap and the Thunderbird Calendar in that version has the option to set up a Reminder Notification via Email. And it still works with no problem! I just was given a used Laptop computer that I did a clean install of w11 on, and installed Thunderbird and setup the Thunderbird Calendar to my Google Calendar with NO problems! EXCEPT: I just created a New Event and a Reminder for it, and to my chagrin, there is NO option to be notified by Email anymore !!! grrrrrr  :-( Please, I beg the developers to reinstate that option ! I use that for every event that I create! eg I take MEDS and when I get the email reminder, I can delete the Email reminder to show myself that I've taken that med at that time !!!! Please advise ! THANK YOU

Since installing Thunderbird contacts are disappearing from my iphone. They've also been deleted from gmail and icloud. How do I stop thunderbird from deleting my contacts?

I use Thunderbird Mail Client to access multiple Synology MailPlus accounts and accounts from Gmail and other services

Everytime ! Weekly! After Microsoft pushes another update I have to reconfigure Thunderbird to access Synology MailPlus accounts to receive mail. Mail on GMAIL, SPECTRUM and other mail services are not affected.

Microsoft is breaking something preventing only Thunderbird from retrieving mail from MailPlus Server.

I have to remove then add the accounts back in, Retrieving saved Profiles does not work to fix the problem.

Good afternoon. Can I disable this default option “Keep messages for this account on this computer”? I installed thunderbird on a terminal server. I configured autoconfig. I want the user to enter only email and password, and mailbox is configured but only email headers are downloaded. I found on github policy-templates, but it doesn't have this option.

I am running Thunderbird on an older HP Probook with Debian 11 installed. On April 9 or 10 the machine did an OS performance and security update and after that Thunderbird will not open. I have uninstalled and reinstalled the program to no avail. It will not open from Gnome or Terminal. I am not that technical but I know there is a way to fix this. Also I need to make sure my emails are not lost. Thank you, Jimmy Rone

I successfully subscribed to an online .ics file but I found the resulting calendar entries inadequate and I want to unsubscribe but I can't figure out how to do that. I've tried searching for instructions but haven't found any.

I run Thunderbird 128.9.1esr (64-bit) on Linux Mint with the email and calendar service from Mailbox.org

I receive an invite from google mail user. See screenshot.

Thunderbird does not recognize that this is an invite. This is the problem

Hi, I have a strange experience with thunderbird's calendar: an hour or two after i created a new appointment in my calendar, i cannot change this appointment anymore. When i do so, this appointment is not saved anymore when i click on "save & close". When i alter and save this appointment within the hour it works normally and the item is saved as expected. I searched the settings, but nothing could be found concerning this issue. My OS: Ubuntu 24.04.2 LTS. Thank you very much for your efforts. Wyl. Holland.

I am an experienced TB user, but at the moment at a total loss for a solution to my problem.

I use Windows 11 Pro. When trying to click on image attachments for PNG and JPG/JPEG pictures, the behaviour is different: PNG images are displayed just fine in the Windows photo viewer, JPEG images are not. If I open the same images via double-click from the local disk, both open just fine in the same viewer. I have checked the file type settings already and even changed them to always ask me for JPEG images. I get asked just fine and see that TB wants to open the Windows photo viewer for both files types, but while it works for PNG, it does not for JPEG. There is no error message, just nothing happens, at least nothing visible to me.

When trying the same from a new user profile, it works as expected. I tried TB safe mode, deactivating all add-ons, but it still does not work in my main user profile.

I would be glad to receive hints for how to solve or at least debug this. Thanks in advance.