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Is Adobe flash plugin 11.3.300.257 incompatible with Firefox???

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  • के द्वारा अंतिम प्रतियुतर sammyc

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On two different machines (one Windows Vista 32 bit and the other Windows 7 64 bit) I updated the adobe flash plugin to 11.3.300.257, and it stopped working on Firefox (still worked on Google Chrome). No crashes, just an error message any time I click on anything needing the flash player. I restored the previous version of the plugin (11.2.202.235) and everything worked again.

On two different machines (one Windows Vista 32 bit and the other Windows 7 64 bit) I updated the adobe flash plugin to 11.3.300.257, and it stopped working on Firefox (still worked on Google Chrome). No crashes, just an error message any time I click on anything needing the flash player. I restored the previous version of the plugin (11.2.202.235) and everything worked again.

NoahSUMO द्वारा सम्पादित

चुने गए समाधान

That issue can be caused by the RealPlayer Browser Record Plugin extension (Tools > Add-ons > Extensions).

You can also try to disable protected mode in the Flash player.

See:

संदर्भ में यह जवाब पढ़ें 👍 6

All Replies (7)

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Hi Matt,

As weird as it may seem, about 4 hours ago (it is now 21:12 in Brazil, where I am), I uninstalled Flash Player, using Adobe uninstaller and removed folder Flash at C:\Windows\system 32\Macromed (it is like it appears in my PC). Then I opened IE (I was not able to download the on line installer using FF, it prompted to manual installation) in a page with Flash Player content. That prompted to download Adobe Flash Player plug in, version 11.3.300.262. Then, I browsed to the same page using FF. It prompted to install Flash Player (I guess it was the Active X component). My system has, according to Windows utility: Uninstall / Change (Modify) a Program, the following Adobe Flash Player 11 components installed:

Plugin ................11.3.300.262 Active X .............11.3.300.257.

I have since then been using my PC without any crash. I was giving my system some more time before spreading the news. Some more comments of a computer illiterate: Adobe informs that they have modified a timing related parameter. That matches with the behavior I was seeing with Flash Player previous version. Hope they have made a good job. There is an alert about distortion problems, though. Suggest people to check using audio/video sites (YouTube and the like).

Thanks for updating the community.

JPinho द्वारा सम्पादित

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Matt G; Yes, it works. Thank you.

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Matt G: I spoke too soon. The new download did work on my 32 bit Windows Vista machine, but it did not help on my 64 bit Windows 7 machine. I had to revert back to Flash 10.3 on my Windows 7 64 bit machine for flash player to work.

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Just to support your comment, wmtan, I am having no problem but my system is a 32-bit Windows 7. Just a guess: before installing the new version I would suggest to use Adobe Flash player uninstaller and remove a couple of Flash entries in C\Windows. One is located in system32\Macromed, and other in C\Windows\sysWOW \Macromed.....(I guess this is found in 64-bit system only.). If this was done prior to installing Flash Player, then 64-bit systems have not have been given a solution yet.

JPinho द्वारा सम्पादित

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Hello, Matt_G.,

After about a week using version 11.3.33.262 for FF 13.0.1, I still see some crashes. Since june 27 until today, July 3rd, I had a total of 3 crashes. I immediately got a Windows box stating that Adobe Flash plug in stopped working and Windows was trying to find a solution for that. I could wait and Windows fixes it (after about 30 seconds) or press F5 (reload). I will move to disable Protected Mode, and see if it completely solves the problem.

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Make it easy for yourself - just follow the first option - uninstall and reinstall this version of flash and it will fix your problems - then do not allow auto updates of Flash (learn a lesson this time...) 11.2.202.235 Archived versions - http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html

Thanks to wmtan for the first option - everyone else's fix was painful and did not work for me. I spent at least 8 hours dorking around with this....

I use Win 7 64 bit and FF 6.0.2 - I will try a later version of FF at some point - likely above version 10 but for now it is working LIKE IT USED TO! I have to run FF 6.0.2 for other apps right now.

Hopefully Adobe will get this fixed soon so the every day person can use Flash with being a programmer and computer geek to make it happen! Likewise - Mozilla needs to be aware of this before more folks switch to Chrome... ;o)

sammyc द्वारा सम्पादित

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Agree completely - help fix the problem immediately - tell people to roll back - instead of expecting people to start acting like a techno geek to fix a problem caused by the software provider....

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