while watching full episode on cbs.com, screen turned black and got the message: The video you have requested is either unavailable or is being blocked by an ad blocker installed on your computer
Macbook pro running OS X 10.6.8 Firefox 7.0.1
Macbook pro running OS X 10.6.8
Firefox 7.0.1
All Replies (2)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
Thanks. I 'll give it a try.