Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

500 Internal Server Error: An unknown error has occurred

  • 1 प्रत्युत्तर दें
  • 66
  • 3 views
  • के द्वारा अंतिम प्रतियुतर aquarin

more options

When I open my browser, it immediately displays this error message. No matter what web site I navigate to, I get this message.

I have no problems with Internet Explorer, so I know this is limited to Firefox.

I've been gone for the past 5-6 days and just got home. It worked fine 5-6 days ago. The only change I noticed was that it installed an update to AdBlock Plus. Not sure why that would matter, but I uninstalled AdBlock Plus just to be sure. It didn't help- error is still occurring.

I also tried uninstalling and re-installing Firefox, but that didn't help either.

Anyone know why this is happening and what I can do to fix it?

Thanks!

When I open my browser, it immediately displays this error message. No matter what web site I navigate to, I get this message. I have no problems with Internet Explorer, so I know this is limited to Firefox. I've been gone for the past 5-6 days and just got home. It worked fine 5-6 days ago. The only change I noticed was that it installed an update to AdBlock Plus. Not sure why that would matter, but I uninstalled AdBlock Plus just to be sure. It didn't help- error is still occurring. I also tried uninstalling and re-installing Firefox, but that didn't help either. Anyone know why this is happening and what I can do to fix it? Thanks!

All Replies (1)

more options

It seems the same error was posted several times in this forum.

See this post for more information:

https://support.mozilla.com/en-US/questions/780053#answer-135866

I resolved the issue by removing the "Relevent Knowledge" add-on. Now Firefox works normally.