Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

when Thunderbird starts the multicolour wheel of death appears and all is locked ??

Thunderbird App crash
Mapenzi replied
jyo64877
jyo64877

2 months ago, after an update the programme opens then locks with the cursor being a multicolor rotating wheel. All is locked and the only option is to 'Force Quit" to close the programme down. Can you help ? thank you

2 months ago, after an update the programme opens then locks with the cursor being a multicolor rotating wheel. All is locked and the only option is to 'Force Quit" to close the programme down. Can you help ? thank you

All Replies (1)

Mapenzi
Mapenzi
  • Top 25 Contributor

I guess that you are a Mac user but I ignore which version of macOS and which Thunderbird version you are running. First diagnostic test to perform is starting Thunderbird in 'troubleshoot mode': hold down the Alt (Option) key while launching Thunderbird from its Dock icon. https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird If the program still gets unresponsive we'll do another test....

प्रश्न पूछें

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.