Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Changing mail server address caused to delete all old mails

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 10 views
  • के द्वारा अंतिम प्रतियुतर christ1

salihozkul
salihozkul
more options

Hi all, I've a problem about old mails.

Recently we closed our G Suite supscription and moved our mails to a web mail ( provided by our hosting company)

our old mails are deleted by thunderbird, when we changed the mail server address on the configuration screen.

this is incredible because there was no warning no error no info , suddenly all mails gone.

is there any way to recover?

thanks.

Hi all, I've a problem about old mails. Recently we closed our G Suite supscription and moved our mails to a web mail ( provided by our hosting company) our old mails are deleted by thunderbird, when we changed the mail server address on the configuration screen. this is incredible because there was no warning no error no info , suddenly all mails gone. is there any way to recover? thanks.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

If you changed an existing IMAP account, that's exactly the expected behavior.

Do you still have access to the old account?

Do you have a backup of your Thunderbird profile with all your messages?