Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Error message every time Firefox starts up

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 5 views
  • के द्वारा अंतिम प्रतियुतर Tonnes

akhilalmeida
akhilalmeida
more options

I receive the following error message when starting FireFox.

Title: IAM.exe - Entry Point Not Found. Error: The procedure entry point ucrtbase.terminate could not be located in the dynamic link library api-ms-win-crt-runtime-l1-1-0.dll

Clicking OK on error causes the dialog box to pop up again immediately. I have tried uninstalling and reinstalling Fiirefox, but it doesn't solve the problem. A screenshot of the error is attached. Please note that while the error box is showing, I can still use the browser. But, I'm unable to dismiss the error message altogether and the dialog box is always visible on the page.

The dialog box only disappears once Firefox is shut down.

I receive the following error message when starting FireFox. Title: IAM.exe - Entry Point Not Found. Error: The procedure entry point ucrtbase.terminate could not be located in the dynamic link library api-ms-win-crt-runtime-l1-1-0.dll Clicking OK on error causes the dialog box to pop up again immediately. I have tried uninstalling and reinstalling Fiirefox, but it doesn't solve the problem. A screenshot of the error is attached. Please note that while the error box is showing, I can still use the browser. But, I'm unable to dismiss the error message altogether and the dialog box is always visible on the page. The dialog box only disappears once Firefox is shut down.

All Replies (1)

Tonnes
Tonnes
  • Locale Leader
more options

In general, this looks like you either need some Visual Studio runtime update (Visual C++ Redistributable for Visual Studio 2015), or some other updates for Windows if you don’t have it installed. Is your Windows up-to-date?

Please have a look at this question at the Microsoft community pages,