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מידע נוסף
נפתרה

Thunderbird is freezing up after a few minutes or when I try to select a folder.

G Andrew Wernham

I believe with Update 154,0 my thunderbird has been freezing up. I can't see, to compress files or select some folders. After a few minutes everything freezes up. 21 AUGUST 2026

[redacted] @gmail.com


/edit: unlocked as other was made as duplicate.

I believe with Update 154,0 my thunderbird has been freezing up. I can't see, to compress files or select some folders. After a few minutes everything freezes up. 21 AUGUST 2026 [redacted] @gmail.com /edit: unlocked as other was made as duplicate.

השתנתה ב־ על־ידי Wayne Mery

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פתרון נבחר

I did this and it did not work. After a month of frustration I noticed that clicking on my Trash folder caused it to freeze up. Eventually I went to File/Empty Trash , emptied it, and it started working properly. I also deleted some archived files and compressed my folders.

כל התגובות (6)

What is your anti-virus software?

Norton 360, Superantispyware. Whatever comes with Windows 11.

These are some generic suggestions to avoid problems with anti-virus software.

Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile

Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Don't let your anti-virus software intercept your secure connection to the server.

Remove any add-ons your anti-virus software may have installed in Thunderbird.

פתרון נבחר

I did this and it did not work. After a month of frustration I noticed that clicking on my Trash folder caused it to freeze up. Eventually I went to File/Empty Trash , emptied it, and it started working properly. I also deleted some archived files and compressed my folders.

Any idea how many messages might have been in trash?

Specifically, no. But a lot. I have my Gmail account set up to hold no more that 10,000 I think but have no idea if I can set up a limit in Thunderbird. I don't recall when the last time was that I emptied it. BTW, I'm a pretty unsavvy 78 year old user.

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