Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

recovery key

  • 1 תגובה
  • 0 have this problem
  • 202 views
  • תגובה אחרונה מאת Sebastian Becker

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in the email. How can I get another recovery key? It's a useful tool. Thanks Wayne Nelson

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in the email. How can I get another recovery key? It's a useful tool. Thanks Wayne Nelson

פתרון נבחר

Hi Wayne,

when you use your Firefox Account recovery key, the old key becomes invalid and a new one is automatically generated. However, Firefox never sends the new recovery key by email for security reasons.

To get your new recovery key, you need to generate it manually: 1. Sign in to your Firefox Account at https://accounts.firefox.com 2. Go to “Manage Account” → “Security” 3. Under “Recovery Key”, click “Create new recovery key” 4. Save the new key somewhere safe — it will be shown only once

If you lose the new key, you can always create another one using the same steps. Hope this helps! Sebastian

Read this answer in context 👍 0

כל התגובות (1)

פתרון נבחר

Hi Wayne,

when you use your Firefox Account recovery key, the old key becomes invalid and a new one is automatically generated. However, Firefox never sends the new recovery key by email for security reasons.

To get your new recovery key, you need to generate it manually: 1. Sign in to your Firefox Account at https://accounts.firefox.com 2. Go to “Manage Account” → “Security” 3. Under “Recovery Key”, click “Create new recovery key” 4. Save the new key somewhere safe — it will be shown only once

If you lose the new key, you can always create another one using the same steps. Hope this helps! Sebastian

פרסום שאלה

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.