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Can't reach google servers

  • 3 תגובות
  • 1 has this problem
  • 15 views
  • תגובה אחרונה מאת cor-el

When I try to reach any webpage from Google (which includes Youtube, Gmail, Maps etc.), I get following error message: https://www.google.com/search?client=firefox-b-d&q=hn

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: false HTTP Public Key Pinning: true

Certificate chain:


BEGIN CERTIFICATE-----

MIIDcjCCAlqgAwIBAgIQFU8WFyL6bZVNugVPvQTOJDANBgkqhkiG9w0BAQsFADAj MSEwHwYDVQQDDBhEaWdpQ2VydCBHbG9iYWwgUm9vdCBHMUEwHhcNMTkxMTA1MTcy NDA3WhcNMzAxMTA1MTgyNDA3WjAZMRcwFQYDVQQDDA53d3cuZ29vZ2xlLmNvbTCC ASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoCggEBALugOX37kqvRbBLDI3I6mxzr fVEgSMC4IwEUdtxtPAlFEbRA+d7ZwRRihgmnIY3ugon4PLq7AjwqfEHv46xwzB+0 RG3LuEs5DhBPADfRAVApykxXizE0wMKU3IbjdW4OhL64Ty6gm5SUpMkTXM3Rsz4j I+K9HRwYWYM+w3srfr7Bxi4Ly9wddykQqYFyf5tn3gNARvQCOc3eU37W/VZcIABe i9Y+tn7D7TwVATR/1hctk1AzfBMolP7tyT4QhZhlfv2auMt8+/sIrML3A2y/3sIL izMsG9SAvL1t1aEXhDrF6xAlJzu8cYnctz9ut0dA5yh4LkSXN3Gyetjzowb0//0C AwEAAaOBqzCBqDATBgNVHSUEDDAKBggrBgEFBQcDATAMBgNVHRMBAf8EAjAAMA4G A1UdDwEB/wQEAwIFoDAzBgNVHREELDAqgg53d3cuZ29vZ2xlLmNvbYIMKi5nb29n bGUuY29tggpnb29nbGUuY29tMB8GA1UdIwQYMBaAFLJkMd5HX9/BHt8uQJqq7L/7 7p+YMB0GA1UdDgQWBBSz3Wn+wmh60P0/IFcCyQGF07nX5TANBgkqhkiG9w0BAQsF AAOCAQEAEnGRcD7/EgMb7oKT3ZiNCAOg4dVt7ZfCfL9v4n5Dd4+D5YhT1XiWkTJO ZtlcofCjKLc5Yq2sdZQibBkMBHzaX64RlL8ouoWSNqa/5qxD8fpNuPKr0RZudD/x WTiHdZrs7WOespHfP6BJoaU4rwGfjXbjUhcnQU73V9Q8vjJWW8h6DY+mmXMtrar5 ZbHcepz6DtLvOuA1GrXaNkmTELSlfxqEFRdtq4hdcsKbFwoSl0a+xvW2CWlseUnc v+GvLja3eDZIybOx7S2/4iy1KKL+UzCKzTwGCIlAyQez2qxogkzcvVboJH8UM+YU 0HlFp7bstUOaxhwlmtoWdxdio0937w==


END CERTIFICATE-----
When I try to reach any webpage from Google (which includes Youtube, Gmail, Maps etc.), I get following error message: https://www.google.com/search?client=firefox-b-d&q=hn Peer’s Certificate issuer is not recognized. HTTP Strict Transport Security: false HTTP Public Key Pinning: true Certificate chain: -----BEGIN CERTIFICATE----- MIIDcjCCAlqgAwIBAgIQFU8WFyL6bZVNugVPvQTOJDANBgkqhkiG9w0BAQsFADAj MSEwHwYDVQQDDBhEaWdpQ2VydCBHbG9iYWwgUm9vdCBHMUEwHhcNMTkxMTA1MTcy NDA3WhcNMzAxMTA1MTgyNDA3WjAZMRcwFQYDVQQDDA53d3cuZ29vZ2xlLmNvbTCC ASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoCggEBALugOX37kqvRbBLDI3I6mxzr fVEgSMC4IwEUdtxtPAlFEbRA+d7ZwRRihgmnIY3ugon4PLq7AjwqfEHv46xwzB+0 RG3LuEs5DhBPADfRAVApykxXizE0wMKU3IbjdW4OhL64Ty6gm5SUpMkTXM3Rsz4j I+K9HRwYWYM+w3srfr7Bxi4Ly9wddykQqYFyf5tn3gNARvQCOc3eU37W/VZcIABe i9Y+tn7D7TwVATR/1hctk1AzfBMolP7tyT4QhZhlfv2auMt8+/sIrML3A2y/3sIL izMsG9SAvL1t1aEXhDrF6xAlJzu8cYnctz9ut0dA5yh4LkSXN3Gyetjzowb0//0C AwEAAaOBqzCBqDATBgNVHSUEDDAKBggrBgEFBQcDATAMBgNVHRMBAf8EAjAAMA4G A1UdDwEB/wQEAwIFoDAzBgNVHREELDAqgg53d3cuZ29vZ2xlLmNvbYIMKi5nb29n bGUuY29tggpnb29nbGUuY29tMB8GA1UdIwQYMBaAFLJkMd5HX9/BHt8uQJqq7L/7 7p+YMB0GA1UdDgQWBBSz3Wn+wmh60P0/IFcCyQGF07nX5TANBgkqhkiG9w0BAQsF AAOCAQEAEnGRcD7/EgMb7oKT3ZiNCAOg4dVt7ZfCfL9v4n5Dd4+D5YhT1XiWkTJO ZtlcofCjKLc5Yq2sdZQibBkMBHzaX64RlL8ouoWSNqa/5qxD8fpNuPKr0RZudD/x WTiHdZrs7WOespHfP6BJoaU4rwGfjXbjUhcnQU73V9Q8vjJWW8h6DY+mmXMtrar5 ZbHcepz6DtLvOuA1GrXaNkmTELSlfxqEFRdtq4hdcsKbFwoSl0a+xvW2CWlseUnc v+GvLja3eDZIybOx7S2/4iy1KKL+UzCKzTwGCIlAyQez2qxogkzcvVboJH8UM+YU 0HlFp7bstUOaxhwlmtoWdxdio0937w== -----END CERTIFICATE-----

כל התגובות (3)

This is the error message.

I don't think that is the real Google site certificate, but I don't have a guess as to what impostor is presenting it. Can you think of any reason that your connection to Google sites might be intercepted?

The browser you posted with seems to be identifying itself as Chrome. Does Chrome work?

Try to rename the cert9.db file (cert9OLD.db) and remove the previously used cert8.db file in the Firefox profile folder with Firefox closed to remove intermediate certificates and exceptions that Firefox has cached.

If this has helped to solve the problem then you can remove the renamed cert9OLD.db file. Otherwise you can undo the rename and restore cert9.db.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.