חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am having problems with my Bookmarks page on Firefox and I can't find any way to get help on your website.

  • 7 תגובות
  • 1 has this problem
  • 9 views
  • תגובה אחרונה מאת Chazman

more options

My Bookmarks page jumps all over the place and I can't control it with my mouse. It seems to have a mind of it's own.

My Bookmarks page jumps all over the place and I can't control it with my mouse. It seems to have a mind of it's own.

פתרון נבחר

Chazman said

~/Library/Application Support/Firefox/Profiles

Note; That is a folder, not a file.

Read this answer in context 👍 0

כל התגובות (7)

more options

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data
    \Mozilla\Firefox\Profiles\

Search for the above file. Then rename or delete it. Restart Firefox.

more options

Using a Mac, I did a search, but cannot find this file.

  • ~/Library/Application Support/Firefox/Profiles
more options

Never used a Mac, but this works on Windows and Linux; should be similar on MacOSX.

See this to learn how to open the Troubleshooting Information page in Firefox - about:support . https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox

Then look to Profile Folder and use the Open Folder button.

more options

פתרון נבחר

Chazman said

~/Library/Application Support/Firefox/Profiles

Note; That is a folder, not a file.

more options

After stumbling around for a while I was able to resolve my problem by doing a refresh of Firefox. Thanks to all who took the time to reply and help me get this straightened out.

more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

more options

Done. Thanks again.