Hi Karen,

Many websites don't offer secure connections (https/pad locked) for all of their content. So if you try to access them using a secure connection they will redirect you back to an insecure page.

E.g. https://www.amazon.com/ (secure- note the "s") will redirect you to http://www.amazon.com/ (insecure).

However, if you click on sign in, it will take you back to a secure page.

As long as you aren't providing any confidential information (e.g. username, password, credit card #) a secure connection is unnecessary.

I hope that answers your question.

-Curtis

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

• Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
• Do NOT click the Reset button on the Safe Mode start window

• https://support.mozilla.org/kb/Safe+Mode
• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

• Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

• Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"