Nothing Will Show up
I'm running Firefox 25 on a MacPro with Mavericks. I open Firefox and it shows up on the task bar up top, and I can look through the menu options, but absolutely zero viewing windows show up.
I can't open a window to use the browser. I can't open the print window, preferences window, or the bookmarks window to grab my bookmarks which are important that I keep.
I've re-installed and tried all the normal trouble-shooting stuff, so what do I do?
All Replies (4)
You are using Mac OS X 10.9. Correct?
Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
Note: You might want to print these steps or view them in another browser.
- Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
- After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
- Delete the Firefox installation folder, which is located in one of these locations, by default:
- Windows:
- C:\Program Files\Mozilla Firefox
- C:\Program Files (x86)\Mozilla Firefox
- Mac: Delete Firefox from the Applications folder.
- Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
- Windows:
- Now, go ahead and reinstall Firefox:
- Double-click the downloaded installation file and go through the steps of the installation wizard.
- Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back soon.
I performed the clean re-install multiple times and nothing works.
That what I meant when I said I did the normal trouble-shooting stuff.
It could be that the window is there, but not in the viewing area. Click on the Firefox on the tab bar to get options. If one of the options is move, select it. Then see if moving brings the window up.
You can try these:
Remove the Firefox plist file (org.mozilla.firefox.plist).
- http://www.macfixit.com/article.php?story=20060606082246983 How .plist files become corrupt and troubleshooting the results
Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)
Repair the disk permissions: