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firefox has problem loading page of unsorted bookmarks in the libry page

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im trying to sort bookmarks. In the tab show all bookmarks, it will show all the bookmarks i have in folders but under unsorted bookmark it show nothing. when i click on unsorted bookmarks it says problem loading page.

im trying to sort bookmarks. In the tab show all bookmarks, it will show all the bookmarks i have in folders but under unsorted bookmark it show nothing. when i click on unsorted bookmarks it says problem loading page.

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

To Enable SafeMode

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
  • Once you get the pop-up, just select "'Start in Safe Mode"

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")

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Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.