Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

cannot download files with firefox

  • 2 amsoshi
  • 4 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga cor-el

more options

After i've had a virus on my computer, firefox did not work properly anymore. I've downloaded it several times, deinstalled and reinstalled, but nothing seems to be working. Whenever I'm trying to download a file, firefox crashes and tells me there's been a problem, firefox needs to shut down. The help-website asked me to reopen firefox in the safe mode, but it also keeps crashing in this mode. Sometimes firefox even crashes when I haven't tried to download anything. Can you help me?

After i've had a virus on my computer, firefox did not work properly anymore. I've downloaded it several times, deinstalled and reinstalled, but nothing seems to be working. Whenever I'm trying to download a file, firefox crashes and tells me there's been a problem, firefox needs to shut down. The help-website asked me to reopen firefox in the safe mode, but it also keeps crashing in this mode. Sometimes firefox even crashes when I haven't tried to download anything. Can you help me?

All Replies (2)

more options

upgrade your browser to Firefox 10 Final and check

more options

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also: