Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox is up to date but is unresponsive even after closing and restarting. How can I recover?

  • 1 amsa
  • 1 yana da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga Tim

barrydavis
barrydavis
more options

Firefox is totally unresponsive. I cannot select any of the several open tabs. I can open a new tab from an email link only. I have restarted Firefox and my MacBook Pro and all previously open windows appear in tabs but are inoperative.

Firefox is totally unresponsive. I cannot select any of the several open tabs. I can open a new tab from an email link only. I have restarted Firefox and my MacBook Pro and all previously open windows appear in tabs but are inoperative.

All Replies (1)

Tim
Tim
more options

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile