Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox crashes

  • 1 amsa
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

more options

I just installed Firefox 8 on a desktop machine that had FF7 on it, running Win XP Professional. It crashes immediately on opening, even in safe mode.

I have the same problem on a laptop, with the same story. This email and crash ID comes from the desktop.

I'm running Chrome to do this and can't access Firefox Info. So I've added results from msinfo32

I just installed Firefox 8 on a desktop machine that had FF7 on it, running Win XP Professional. It crashes immediately on opening, even in safe mode. I have the same problem on a laptop, with the same story. This email and crash ID comes from the desktop. I'm running Chrome to do this and can't access Firefox Info. So I've added results from msinfo32

Mafitar da aka zaɓa

That is a problem with Roboform.

You can try to update to Roboform 7.6.2

  • bug 691271 RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform
Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

more options

Zaɓi Mafita

That is a problem with Roboform.

You can try to update to Roboform 7.6.2

  • bug 691271 RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform