Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Received Error: Platformvwersion "7.0.1" not compatible with Minversion:1.9.2.13 Maxversion:1.9.2.13 Can't get Firefox to work and no email with Thunderbird?

  • 1 amsa
  • 18 sa na da wannan matsala
  • 152 views
  • Amsa ta ƙarshe daga cor-el
  • Ajiyayyu

Firefox running well on IBM compat Windows 7/64 bit. No Outlook so adding Thunderbird. Added Thunderbird and received the Error: Platform version "7.0.1" NOT compatible with: Minversion: 1.9.2.13 Maxversion: 1.9.2.13

Firefox running well on IBM compat Windows 7/64 bit. No Outlook so adding Thunderbird. Added Thunderbird and received the Error: Platform version "7.0.1" NOT compatible with: Minversion: 1.9.2.13 Maxversion: 1.9.2.13

All Replies (1)

If you use ZoneAlarm Extreme Security then try to disable Virtualization.

See: