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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

each time I hit a link in an email I get the message: "General Failure. Cannot find the URL... Then the desired, linked page opens. Why am I getting this annoying message screen?

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  • 2 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga Glenn Ducote

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The above message appears whenever I hit a link to a website. Then the desired page loads and the warning screen goes away.

This is annoying. This does not happen when I use Internet Explorer as my browser, but I prefer to use Firefox. What can I do to get rid of this?

The above message appears whenever I hit a link to a website. Then the desired page loads and the warning screen goes away. This is annoying. This does not happen when I use Internet Explorer as my browser, but I prefer to use Firefox. What can I do to get rid of this?

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This can happen when the registry settings for links have mixed up commands. This article hopefully will help: Windows error opening Internet shortcut or local HTML file - Firefox - MozillaZine Knowledge Base. Any luck?

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Thanks. I did all this and nothing changed. However, you or another helper suggested reinstalling Firefox and that did solve the problem. Thanks so much.

Glenndu