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Thunderbird fails to save an inline forwarded email with inherited attachments as a draft on the second save.

patorikkuldg replied
IBK-IT

Hello,

we have a reproducible issue in Thunderbird when forwarding emails with attachments.

Environment: Windows 11 Professional Thunderbird version 152.0 (The issue also occurred in the previous Thunderbird version) POP3 account Mail provider Strato AVG Business Antivirus installed, but the issue also occurs after testing AVG related settings Issue occurs with different attachment types and sizes, for example PDF and DXF files

Steps to reproduce:

1. Open an email with an attachment. 2. Forward the email using Forward Inline. 3. Add recipient and some text. 4. Save the message as draft. 5. The first save works. 6. Save the same draft again, with or without changing the text.

Actual result: The second save fails with an error message similar to:

“Your message cannot be saved as a draft. There was an error attaching [filename]. Please check if you have sufficient access rights to the file.”

Expected result: The draft should save repeatedly without an attachment error.

Important observations: The problem occurs with all tested attachments, not only one specific file. The file size does not seem to be the cause. The issue also occurred with a small DXF attachment of about 355 KB. The issue also occurs in Thunderbird Troubleshoot Mode. The issue still occurred after creating a new Thunderbird POP3 profile and downloading the remaining emails again from the Strato POP3 mailbox. Changing the draft folder did not solve the issue. Removing temporary Drafts files and rebuilding the Drafts index did not solve the issue. The issue originally appeared to be related to AVG, but later tests showed that AVG is not the main cause. If the automatically inherited attachment is removed from the forwarded message and then manually dragged again from the original email into the draft, the draft can be saved without problems. Changing forwarding mode from Forward Inline to Forward as Attachment solves the issue.

Conclusion: This looks like a Thunderbird issue with automatically inherited attachments in inline forwarded messages. The first draft save works, but on the second save Thunderbird seems unable to reprocess or resolve the inherited attachment and shows a misleading access rights error.

We would appreciate any advice on how to further troubleshoot or resolve this issue. If this is a known bug, we would also be grateful for any information regarding a planned fix or available workaround. We are happy to provide additional information, screenshots or perform further tests if needed.

Hello, we have a reproducible issue in Thunderbird when forwarding emails with attachments. '''Environment:''' Windows 11 Professional Thunderbird version 152.0 (The issue also occurred in the previous Thunderbird version) POP3 account Mail provider Strato AVG Business Antivirus installed, but the issue also occurs after testing AVG related settings Issue occurs with different attachment types and sizes, for example PDF and DXF files '''Steps to reproduce:''' 1. Open an email with an attachment. 2. Forward the email using Forward Inline. 3. Add recipient and some text. 4. Save the message as draft. 5. The first save works. 6. Save the same draft again, with or without changing the text. '''Actual result:''' The second save fails with an error message similar to: “Your message cannot be saved as a draft. There was an error attaching [filename]. Please check if you have sufficient access rights to the file.” '''Expected result:''' The draft should save repeatedly without an attachment error. '''Important observations:''' The problem occurs with all tested attachments, not only one specific file. The file size does not seem to be the cause. The issue also occurred with a small DXF attachment of about 355 KB. The issue also occurs in Thunderbird Troubleshoot Mode. The issue still occurred after creating a new Thunderbird POP3 profile and downloading the remaining emails again from the Strato POP3 mailbox. Changing the draft folder did not solve the issue. Removing temporary Drafts files and rebuilding the Drafts index did not solve the issue. The issue originally appeared to be related to AVG, but later tests showed that AVG is not the main cause. If the automatically inherited attachment is removed from the forwarded message and then manually dragged again from the original email into the draft, the draft can be saved without problems. Changing forwarding mode from Forward Inline to Forward as Attachment solves the issue. '''Conclusion:''' This looks like a Thunderbird issue with automatically inherited attachments in inline forwarded messages. The first draft save works, but on the second save Thunderbird seems unable to reprocess or resolve the inherited attachment and shows a misleading access rights error. We would appreciate any advice on how to further troubleshoot or resolve this issue. If this is a known bug, we would also be grateful for any information regarding a planned fix or available workaround. We are happy to provide additional information, screenshots or perform further tests if needed.
Hoton allon fuska da aka liƙa

All Replies (3)

It seems to be a new bug.

The workaround would be : close your draft email ; go to draft folder, open the previously saved email , edit it and save it again and it would work.

I can confirm the issue, I see it on a Win11 machine with 152.0 (64-Bit) for days now. IMAP at mailbox.org

It survived my mitigation steps, that is - fresh profile - changing drafts folder to the local account

I can also confirm this issue. Windows 11 system with Thunderbird 152.0 (64-bit).

I used a completely new dummy profile and, to be on the safe side, changed the drafts folder path to “Local Folder.”

Here's what I noticed while testing with Procmon: 1. When clicking “Forward”, the attachments are automatically saved as “nstemp” files in the %TEMP% directory. 2. When the draft is saved for the first time, these files are immediately deleted, even though the email is still open at that point. 3. When saving for the second time, Thunderbird attempts to reload the nstemp files. These are no longer present at that point, which causes the error.

This is also visible in the error console.

This error also occurs when automatic saving is enabled. This is enabled by default and happens every 5 minutes.

Note I can also confirm that the problem only occurs when the “Forward Messages” setting is set to "Inline". However, this is because Thunderbird apparently handles attachments differently in this case and stores the forwarded email file in a subfolder named “pid-XXXXX” (where XXXXX is Thunderbird's current process ID) within the Temp folder.

Yi tambaya

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