Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Videos hang on BBC News website

They play for a couple of seconds, then the panel they are playing in goes black. They used to work a month or two ago. Videos play fine in YouTube. They also play fine in apps like VideoPlayer and VLC. They play fine in Chromium based browsers Opera, Brave and Vivaldi. My graphics card requires switching acceleration off. I can’t find a switch for that in Firefox.

Problem Videos start playing, then after a few seconds the video panel turns black. Audio may continue. Refreshing does not help.

Environment

   OS: Fedora Linux 43
   Firefox 147.0.1 (also tested Firefox Flatpak)
   Display server: Wayland and X11 (both tested)
   Hardware acceleration: on and off (tested)
   Media Source Extensions: enabled (disabling MSE triggers an “unsupported device” error)

What works

   BBC News videos play correctly in Chromium-based browsers (Brave, Vivaldi)
   Videos play correctly in mpv/VLC
   Other video sites (e.g., YouTube) play correctly in Firefox

What I’ve tried in Firefox

   Disabling hardware acceleration
   Disabling VA-API
   Disabling WebRender
   Disabling RDD sandbox
   Running Firefox under X11
   Using the Firefox Flatpak build

None of these measures help. This suggests the issue is related to Firefox’s interaction with BBC’s player on Linux. Has anyone else seen this, or is there a known workaround?

They play for a couple of seconds, then the panel they are playing in goes black. They used to work a month or two ago. Videos play fine in YouTube. They also play fine in apps like VideoPlayer and VLC. They play fine in Chromium based browsers Opera, Brave and Vivaldi. My graphics card requires switching acceleration off. I can’t find a switch for that in Firefox. Problem Videos start playing, then after a few seconds the video panel turns black. Audio may continue. Refreshing does not help. Environment OS: Fedora Linux 43 Firefox 147.0.1 (also tested Firefox Flatpak) Display server: Wayland and X11 (both tested) Hardware acceleration: on and off (tested) Media Source Extensions: enabled (disabling MSE triggers an “unsupported device” error) What works BBC News videos play correctly in Chromium-based browsers (Brave, Vivaldi) Videos play correctly in mpv/VLC Other video sites (e.g., YouTube) play correctly in Firefox What I’ve tried in Firefox Disabling hardware acceleration Disabling VA-API Disabling WebRender Disabling RDD sandbox Running Firefox under X11 Using the Firefox Flatpak build None of these measures help. This suggests the issue is related to Firefox’s interaction with BBC’s player on Linux. Has anyone else seen this, or is there a known workaround?

All Replies (6)

What desktop? Does it happen with your OS on a live usb stick? I have no issue with the site. see screenshot https://www.bbc.com/video


Operating System: openSUSE Tumbleweed 20260131 KDE Plasma Version: 6.5.5 KDE Frameworks Version: 6.22.0 Qt Version: 6.10.1 Kernel Version: 6.18.7-1-default (64-bit) Graphics Platform: X11 Processors: 12 × Intel® Core™ i7-9850H CPU @ 2.60GHz Memory: 128 GiB of RAM (125.1 GiB usable) Graphics Processor: Intel® UHD Graphics 630 Manufacturer: HP Product Name: HP ZBook 17 G6

An gyara daga jonzn4SUSE

Open the BBC News website, click on a news item with a video :) .

Yeah, no issues here. see screenshot Did you try a tarball from Mozilla? Churchill: Britain's Secret Apartheid https://www.bbc.com/video/docs/series/10257291

An gyara daga jonzn4SUSE

Fedora is Gnome by default. You have a completely different OS, desktop, windows manager and graphics processor. The fact that you have no problem on your computer doesn't appear to be relevant to mine.

ChrisOfBristol said

Fedora is Gnome by default. You have a completely different OS, desktop, windows manager and graphics processor. The fact that you have no problem on your computer doesn't appear to be relevant to mine.

I know that.

Yi tambaya

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.