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moving a profile from an old version to another computer

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  • Amsa ta ƙarshe daga david

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I have located the profile on an old computer and want to import it into TB on a new computer. I have copies the "mail" portion but I can't find away to import it into the tb on the new computer. How? Thank you, Paul Marrow

I have located the profile on an old computer and want to import it into TB on a new computer. I have copies the "mail" portion but I can't find away to import it into the tb on the new computer. How? Thank you, Paul Marrow

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Here is the link for moving a profile in Windows when installed in default location:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

here is the info in brief steps:

  1. ensure thunderbird is NOT running on old machine
  2. enter %appdata% in search window on task bar and press Enter key
  3. this should open windows file explorer in Appdata\roaming folder
  4. highlight the Thunderbird folder and copy to external media
  5. ensure thunderbird is installed on second computer and NOT running
  6. enter %appdata% in search window on task bar and press Enter key
  7. you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
  8. start thunderbird and all should be there

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