Question

Rebuilding the Global Database does not complete (Mac)

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Amsa ta ƙarshe daga Toad-Hall

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camerojo

4/10/25, 00:15

My Thunderbird was not finding messages that I could see were there.

I followed the advice here https://support.mozilla.org/en-US/kb/rebuilding-global-database.

I deleted the (large) global-messages-db.sqlite (I have been using Thunderbird for a long time - and I am monthly contributor).

The rebuild gets to a certain point and then stops (as indicated by Tools Activity Manager). Always at the same point. I guess there is a bad message in there somewhere. But now I am worse off than before.

I tried rebuilding several times. I have also compacted the account folders of the account that stopped and then tried rebuilding.

I have many years of messages in there and I need a functioning search. What can I do?

My Thunderbird was not finding messages that I could see were there. I followed the advice here https://support.mozilla.org/en-US/kb/rebuilding-global-database. I deleted the (large) global-messages-db.sqlite (I have been using Thunderbird for a long time - and I am monthly contributor). The rebuild gets to a certain point and then stops (as indicated by Tools Activity Manager). Always at the same point. I guess there is a bad message in there somewhere. But now I am worse off than before. I tried rebuilding several times. I have also compacted the account folders of the account that stopped and then tried rebuilding. I have many years of messages in there and I need a functioning search. What can I do?

An gyara 5 Oktoba, 2025, 07:36:13 -0700 daga Wayne Mery

Answer 1 · 2025-10-04 00:15:52.666530

Ed

Top 25 Contributor

4/10/25, 00:30

See if anything relevant shows up in the Error Console:

- press Ctrl-Shift-j

- click the Trash can on the upper left to clear the console

- make sure 'Errors' is the only category selected

- start the rebuild

- if there are errors, R. click > Copy Message or Copy all Messages > paste here

Answer 2 · 2025-10-04 00:15:52.666530

camerojo Mai mallakar tambaya

4/10/25, 02:13

NotFoundError: No such JSProcessActor 'BrowserToolboxDevToolsProcess'

Answer 3 · 2025-10-04 00:15:52.666530

camerojo Mai mallakar tambaya

4/10/25, 02:15

How does the coding respond when a laptop goes to sleep? Does it start up again when the laptop wakes up?

I have come back to my laptop after a couple of hours and all synchronization frozen.

An gyara 4 Oktoba, 2025, 02:18:02 -0700 daga camerojo

Answer 4 · 2025-10-04 00:15:52.666530

Mapenzi

Top 25 Contributor

4/10/25, 07:28

There seems to be a corrupt folder (= a corrupt mbox file) in your profile. Repair all your folders before starting the next rebuilding the GLODA. .... or at least the folder where it gets stuck when the indexing stops.

Answer 5 · 2025-10-04 00:15:52.666530

Toad-Hall

Top 25 Contributor

4/10/25, 10:14

You have subscribed to see the gmail 'All Mail' folder which is a complete duplication of everything. It does not really offer anything that's useful. If anything should happen to that file and it synchronised with server , you could lose everything.

Suggestion: - Unsubscribe from seeing the 'All Mail' folder so you can rule it out.

Now Exit Thunderbird This should get all the background files updated. Access profile and delete the global-messages-db.sqlite file

Restart Thunderbird.

Please report back on results

Answer 6 · 2025-10-04 00:15:52.666530

camerojo Mai mallakar tambaya

4/10/25, 15:51

Opened error console after leaving machine overnight.

NotFoundError: No such JSProcessActor 'BrowserToolboxDevToolsProcess' carddav.sync: Sync with server failed. CardDAVDirectory.sys.mjs:668:11 uncaught exception: 2147500036

Answer 7 · 2025-10-04 00:15:52.666530

camerojo Mai mallakar tambaya

4/10/25, 21:37

Repairing folders and then restarting to build indexes.

Error console shows:

Error creating vCard properties TypeError: can't access property "encoding", params is undefined

   VCardPropertyEntry resource:///modules/VCardUtils.sys.mjs:555
   fromVCard resource:///modules/VCardUtils.sys.mjs:693
   AddrBookCard resource:///modules/AddrBookCard.sys.mjs:38
   get vCardProperties resource:///modules/AddrBookCard.sys.mjs:199
   vCardToAbCard resource:///modules/VCardUtils.sys.mjs:165
   convertToHTML resource:///modules/VCardUtils.sys.mjs:271

AddrBookCard.sys.mjs:64:15 RemoteSecuritySettings: failed to download CRLite filter ServerInfoError: Server response is invalid TypeError: serverInfo.capabilities.attachments is undefined

   ServerInfoError resource://services-settings/Attachments.sys.mjs:40
   downloadAsBytes resource://services-settings/Attachments.sys.mjs:522