Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Issues following 8/5/25 browser update

  • 1 amsa
  • 1 yana da wannan matsala
  • 26 views
  • Amsa ta ƙarshe daga David DeBord

more options

After the 8/5/25 Firefox update the internet is inaccessible on my laptop through the standard Firefox browser. The internet is accessible with MS Edge. Toolbar is set to always show bookmarks but none appear. Also, the browser's application's menu does not open to access options such as restore previous session, recently closed tabs, etc. I've restarted my device several times without it resolving the issues with the standard browser.

The Firefox developer version opened in command prompt safe mode (firefox -safe-mode), which is how this inquiry is being sent, but no bookmarks on tool bar or current page history from the standard (non-developer) Firefox.

I'd like to return to accessing the internet using the standard Firefox version with its bookmarks, history, etc. I am using Windows 10. Thank you.

After the 8/5/25 Firefox update the internet is inaccessible on my laptop through the standard Firefox browser. The internet is accessible with MS Edge. Toolbar is set to always show bookmarks but none appear. Also, the browser's application's menu does not open to access options such as restore previous session, recently closed tabs, etc. I've restarted my device several times without it resolving the issues with the standard browser. The Firefox developer version opened in command prompt safe mode (firefox -safe-mode), which is how this inquiry is being sent, but no bookmarks on tool bar or current page history from the standard (non-developer) Firefox. I'd like to return to accessing the internet using the standard Firefox version with its bookmarks, history, etc. I am using Windows 10. Thank you.

All Replies (1)

more options

Greetings webmaster94,

Major Problems apparently have resulted due to the update. At least that's my opinion, after having gone through many pages herein.

My New Bookmarks, for more than a year, would go directly in to "Other Bookmarks", & that's a problem that was never solved, but since this "New Update", I thought that My New Bookmarks were not going to that Folder at first, but,.... After some fretful searching I found that they are going to "Bookmarks" which is located under the "Open Applications Menu", and that I have to Manually move them to the Folders that I want them in.

I'm not sure whether to try "Refresh", or to Use the "Backups" that I have on my Desktop.

Actually, I've been so frustrated with Firefox/Mozilla that I'm not sure what to do.

Thank You, David

Helpful?

Yi tambaya

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.