Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot Delete only ONE SPECIFIC Email

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 166 views
  • Amsa ta ƙarshe daga Abe Loewy

Abe Loewy
Abe Loewy
more options

There is ONE SPECIFIC email message in my inbox that I cannot move, copy or delete. Whether I drag-and-drop or use drop down menu - same result. This is the ONLY message in all my email accounts/inboxes which has this problem.

Continuing the attempt to move or copy causes the drop down menu to ask me if I want to move/copy the message AGAIN - but it still does not move or get copied. Hitting "Delete" on my keyboard or clicking the "garbage can" icon in the drop down menu has no effect - the email remains in my inbox.

I am using Tbird 140.1.0esr (64-bit)

There is ONE SPECIFIC email message in my inbox that I cannot move, copy or delete. Whether I drag-and-drop or use drop down menu - same result. This is the ONLY message in all my email accounts/inboxes which has this problem. Continuing the attempt to move or copy causes the drop down menu to ask me if I want to move/copy the message AGAIN - but it still does not move or get copied. Hitting "Delete" on my keyboard or clicking the "garbage can" icon in the drop down menu has no effect - the email remains in my inbox. I am using Tbird 140.1.0esr (64-bit)

Mafitar da aka zaɓa

UPDATE - I was able to delete the email. No clue what happened to allow me to do that.

Karanta wannan amsa a matsayinta 👍 0

All Replies (3)

david
david
  • Top 10 Contributor
more options

This can usually be done by logging in to online account and deleting there. Some messages get 'stuck'

Helpful?

Abe Loewy
Abe Loewy Mai mallakar tambaya
more options

If you mean logging directly into my Yahoo mail account and deleting the message there, I have already tried that. Does not change anything in Thunderbird. Not that I expected it to - the message has already been downloaded into Thunderbird so it doesn't really have any connection to my Yahoo mail account any more.

If you are describing a solution which is different from that, please explain.

Thanks.

Helpful?

Abe Loewy
Abe Loewy Mai mallakar tambaya
more options

Zaɓi Mafita

UPDATE - I was able to delete the email. No clue what happened to allow me to do that.

Helpful?

Yi tambaya

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.