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Firefox crasheing on launch - Surface Pro/Arm64

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tim.partridge
tim.partridge
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Hi Just setting up a new Surface Pro/Windows 11 and installed Firefox from Mozilla page. Firefox install completed with a crash report and has never actually run since. Every time I launch I get the app crash window. I've tried running in troubleshooting mode but same app crash. I also note that the crash reports do not get uploaded.

I have uninstalled/re-installed and also tried a fresh install but always the same issue. I also downlaoded the full installer.

Thanks for your help

Tim P

Hi Just setting up a new Surface Pro/Windows 11 and installed Firefox from Mozilla page. Firefox install completed with a crash report and has never actually run since. Every time I launch I get the app crash window. I've tried running in troubleshooting mode but same app crash. I also note that the crash reports do not get uploaded. I have uninstalled/re-installed and also tried a fresh install but always the same issue. I also downlaoded the full installer. Thanks for your help Tim P