Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost favorites

  • 3 amsoshi
  • 0 sa na da wannan matsala
  • Amsa ta ƙarshe daga cor-el

more options

Good morning, I have a problem with disappearing bookmarks, but I can organise the backup of the places.sqlite, but I assume that won´t be enough to recover, therefore my question is, which files would be needed or is the one mentioned sufficient?

Thank you very much,

Mike

Good morning, I have a problem with disappearing bookmarks, but I can organise the backup of the places.sqlite, but I assume that won´t be enough to recover, therefore my question is, which files would be needed or is the one mentioned sufficient? Thank you very much, Mike

All Replies (3)

more options

There should be daily backups in a folder named "bookmarkbackups" in your profile folder.

Helpful?

more options

Hi Mike, if you have Firefox connected to your Mozilla Account (for Sync -- your username will appear on Firefox's main menu), you may want to sign out so that changes are not ping-ponging back and forth to the Sync cloud while you work on this problem. When signing out, do NOT erase your data if that is presented as an option.

Helpful?

more options

If you use Sync, best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support)

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) to go to the current Firefox profile folder or use the about:profiles page (Root directory).

Helpful?

Yi tambaya

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.