Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox won't load all the passwords it used to have stored

  • 3 amsoshi
  • 0 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

more options

After inputting my master passwords, the browser only loads 16 of the 100+ passwords I had stored with it.

I am able to access them through the deprecated Lockwise app I have on my phone but they won't load on my desktop browser, even after doing a sync on my Firefox profile.

Is there a way to recover the lost passwords?

After inputting my master passwords, the browser only loads 16 of the 100+ passwords I had stored with it. I am able to access them through the deprecated Lockwise app I have on my phone but they won't load on my desktop browser, even after doing a sync on my Firefox profile. Is there a way to recover the lost passwords?

All Replies (3)

more options

Hi

Support for Firefox Localise ended almost two years ago and it may not be possible to now use Firefox Sync to sync your user credentials from that app.

You may need to manually copy and paste them into a blank email on your mobile device, send it to yourself and view the details (and save in Firefox) on your desktop computer.

more options

Paul said

Hi Support for Firefox Localise ended almost two years ago and it may not be possible to now use Firefox Sync to sync your user credentials from that app. You may need to manually copy and paste them into a blank email on your mobile device, send it to yourself and view the details (and save in Firefox) on your desktop computer.

Is there a way to quickly copy all the logins from the app? I've been clicking everything to try and export the data but no luck.

more options

You can install the About Sync extension to check what data is stored on the Sync server via the about:sync page provided by this extension.

Close and restart Firefox to access the about:sync page added by this extension (see the about:about page for possible about pages).