Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.
Ajiyayyu

What happened to my folder hierarchies? Now all folders are at the same level

Wayne Mery replied
KaufmanM

I had folders, and folders within folders, in Thunderbird. But now all folders are at the sme level (top). Why did you delete the hierarchy, and can I get it back?

I had folders, and folders within folders, in Thunderbird. But now all folders are at the sme level (top). Why did you delete the hierarchy, and can I get it back?

All Replies (1)

KaufmanM said

I had folders, and folders within folders, in Thunderbird. But now all folders are at the sme level (top). Why did you delete the hierarchy, and can I get it back?

That's quite strange. If you still have a problem, please post a new question https://support.mozilla.org/en-US/questions/new/thunderbird and include your version number.